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February 2024 by Peacepatrick Pjc
Showed up at 8:45am to be there when they opened pharmacy at 9am. At 10 past 9 I asked employee standing in area if they had an issue opening , was directed to small hand printed sign next to a trash can stating new Saturday hours began at 10.am. Ok. So I waited. At 10 past 10 different employee began unlocking area but couldn’t find correct keys so now a long line of people just had to continue waiting. Pathetic approach at business. Will be transferring prescriptions. Avoid at all cost
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January 2024 by Nilton Cardin júnior
very bad experience!! many outdated prices causing great discomfort when paying! lack of employee assistance. disorganization that is the correct word.
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December 2023 by Patrick Perry
CVS in general is a garbage company but this one was closed two hours early at 10. When a was a manager for CVS my store stayed open all hours even if I had to do a 15 hour day.
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November 2023 by Da Fonz
This place is woefully understaffed, kind of dirty, has a really long line, and has a good chance of not having your prescription ready!! I agree with all of the one star reviews, and no one should ever willingly have their prescription sent to this Pharmacy if they have options. However, I would like to give a shout out to the really pleasant young lady who was working this afternoon. She was professional, calm, and was doing a really nice job.
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October 2023 by kodigo 350
Worst pharmacy on Cape Cod, hyannis 20 minutes seating on the drive thru ? . After nobody helped me, I decided to go inside and wait another 37 minutes inside . In the end, they couldn't find my prescription . DO NOT RECOMMEND IT AT ALL.
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July 2023 by Taylor S
Pharmacy staff was INCREDIBLY rude. I left the urgent care and went to this pharmacy to pick up my prescription. I walked to the pharmacy and the gate was closed but the workers were in there. So I politely asked if they were closed and was treated with a snarky “we’re on lunch break”. So I apologize for inconveniencing them during their break. I ask when their break is over and again I’m greeted with an attitude filled “we are back open at 2.” Completely disrespectful towards me. I can understand being in lunch break but no need for the attitude. Certainly never filling my prescription here again.
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October 2022 by Mike Baines
Epitome of end stage capitalism. Tired on my way home from work I stopped in to pick up four items: milk, crackers, toilet paper and store brand antacid. Using $8 worth of their coupons the total came to $39. I almost passed out. Never again.
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October 2022 by Denise S.
Absolutely horrible customer service over 1 hour on hold......unacceptable will never use this pharmacy again.
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September 2022 by Matthew Collard
A store that actually has someone working here to do passport photos!! Great job! Way to properly staff your location
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July 2022 by Stephanie Arnold
I went to pick up my daughters three prescriptions all due to her severe asthma and I was told was not ready to come back in 45 minutes. I returned in 45 minutes walked into the store straight to the pharmacy pharmacy slipped up and said we’re closed. I continue to let him know that we are leaving the country and she needs that medicine for her breathing ( she is 7 with servers asthma) he said come back at 8am. I again told him we were heading out of the country and I needed this before we headed to the airport he shook his head and said we’re closed I can’t ring you out there’s nothing I can do. I said I was already here once and you didn’t have it ready on time you told me to come back I’m back the gates are not closed around the pharmacy and the pharmacy tech chimes in and says Falmouth is 24 hours go there. I proceeded to go to the front and asked to speak to the store manager and a gentleman who claimed he was a store manager said how can I help you explain the situation he told me while CVS works like this, 8 o’clock pharmacy drawers close down nothing we can do for you again frustrated explain the situation and said that the pharmacist told me to come back in 45 minutes which I did. He said sorry nothing I can do for you so I reminded him again that my daughter is seven years old and this is breathing medicine so they are rejecting a seven-year-old of her medicine to help her breathe he kind of just stared at me with a dead stare. I said I need a number of corporate or someone higher the gentleman told me to Google it he wasn’t giving it to me. Worst pharmacy and customer service I have ever dealt with. I do believe they all should be ashamed of themselves.
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June 2022 by Angela G.
Just stellar service all around. The pharmacy had computers down all morning and not enough staff to go around and given all that their attitudes were AMAZING. They were efficient and caring about my problematic prescription. The male pharmacist and the person working checkout communicated well with each other. Had an extremely pleasant interaction with a really nice employee who was stocking shelves and the cashiers were also nice. I say "nice" because every drugstore I went to before this had sour, curt employees. This store is not like that! Happy to have found a great CVS with wonderful people working in it.
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May 2022 by Janice Sears
I went at 11 pm. Website & msg. on their phone said closes at midnight. Door locked. When they guys came out I said "website says u close at midnight" No response. I asked "did u hear me"? No response. Rude....he said "I don't have to respond to u" WOw ! Great customer service. I usually don't go to CVS & I Never will go to this one again.
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April 2022 by Chloe B
After hearing one of the rude pharmacy techs say once to me and another time to an elderly couple, “Ugh. Why does everyone come here? There are other pharmacies like Walgreens and Stop and Shop”, I finally took her advice and moved all of my prescriptions to a Walgreens in Yarmouth, even if it does mean I drive 15 minutes as opposed to 5. I’d rather contend with Cape drivers than interact with these rude techs. Will only come here for candy and tooth paste.
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March 2022 by theresa giovangelo
Extremely rude staff, this cvs is a nightmare. You’re better off taking your business to Walgreens or rite aid. The difference is amazing
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February 2022 by Christopher F.
Do not go to this CVS. I went there with some friends (who happened to be black) and they were eyed down by the manager the second we walked. While we were selecting our product, we were told to leave unless we were going to buy anything in an incredibly angry tone by said manager. He continued to stare at my black friends and made some rude comments. He followed us up until payment and until we left the store. Please do not go here if you do not want to be discriminated against.