-
September 2023 by V S
Waited for delivery guys to show up they never did
-
April 2023 by Maryann Wynott
I have bought many items from Ethan Allen over the years and have been very pleased. 8 years ago I got an upholstered bed and loved it. On cape cod with Heather as my consultant. She did a great job. Wanted same headboard in Westboro in 2022 with different fabric. Bought it at Natick. Fabric was puckered and considered inappropriate for a headboard from two different apolster companies. Ethan Allen offered to replace it which was great. While the headboard was less puckered (not like my Cape set which was perfect) the cording across the front was seamed in the front instead of seamless. For several thousand dollars this is unacceptable. I didn’t even bother to report it because it’s apparent Ethan Allen’s standard of quality has declined. I can’t keep waiting for a custom headboard to be right. Never had a problem before and never complained before. Should have ordered it from wayfair for a lot less money.
-
February 2023 by A
We paid over $2000.00 for an 8x10 rug we have had for approximately 1 year. It gets very little traffic in a guest bedroom and it looks like it's 10 years old. We purchased a $300 rug at home goods for our living room which gets daily traffic and it looks brand new. Qualty of Ethan Allen has gone way down. Save yourself thousands of dollars and shop somewhere else!!!
-
October 2022 by Diane Abela
I had the pleasure working with Design Consultant, Dawn Ventre at Ethan Allen furnishing our new home. Dawn was extremely helpful throughout the entire process. She took her time with me, allowed me to share my ideas and then offered her professional expertise. It was a pleasure working with Dawn picking out wood and fabric colors together. Her suggestions and ideas were great!!! Our new home is beautiful furnished thanks to Dawn.
-
August 2022 by Anne Stout
Just had a stellar experience with Hyannis Design Consultant Dawn Ventre! She matched the colors of my vintage drapes perfectly, made certain the irregular small doors on my tiny cottage could accommodate my sofa purchase and created the the exact sophisticated vintage beach vibe I was looking for! :)
-
July 2022 by Kara Kukfa
Dawn was so wonderful to work with - she designed a wonderful family room for an odd shaped ski house that turned out comfortable, functional and stylish. We were so happy with her, we decided to have her design our living room and family room in Virginia! She's friendly, responsive, and very tuned into your style and needs. Highly recommend her!!!
-
June 2022 by Jones D.
Hands down a best of choice in furniture & low key interior design (no hard pressure or attitude). I loved working with Dawn Vintre; she fed off by idea & sofa color pattern exceeding my own ideas. We were totally in sync & I was surprised how quickly she accomplished this suggesting palettes & designs I might not have done. Couldn't be happier! 100%!!
-
May 2022 by Deborah DuBois
I am happy with the couch and rug that I purchased and with the initial help given by the designer. However, the shipping experience and follow-up service was a disaster. My invoice listed the shipping cost as $250. I was told that it could be higher at the time of sale. However, when it was time to ship, I was informed that it would be $1,350!!! I was also told that Ethan Allen does not ship in WINTER to Nantucket and that I could arrange for a third party shipper if I wished. This was never mentioned when I purchased the couch. It was originally to be shipped in August but because of supply chain issues it was not available until January. It took calls to the Regional manager to get this settled. The compromise was to wait to share the truck with another customer to lower the shipping cost to $450. So much time was spent on my part and there was a big delay on receiving my couch and rug. Although I'm pleased with the product, I'm not sure if I'll purchase from Ethan Allen again.
-
May 2022 by Kelly Maillet
The associate helped us find the dresser to match our bedroom set and made the process painless.
-
April 2022 by Trudy Palmer
Dawn, a designer in Hyannis, MA, is exceptional! My husband & I love working with her. Dawn really listens and has great suggestions.
-
November 2021 by Anne Abbruzzese
The delivery of my furniture, rug and light fixtures went without a hitch. The delivery men were very friendly and very courteous. They made sure everything was placed properly. They were efficient and accomodating.
-
October 2021 by Kathleen Rebello
My experience working with Dawn at the Hyannis MA, Ethan Allen location was excellent. She, of course, was very knowledgeable of the EA product line, but was also patient and kind when listening to our wants and needs. Her design recommendations were spot on. Perhaps more importantly, her communication and customer service after the sale was amazing. LOVE how our rooms turned out. I highly recommend!
-
September 2021 by Sandra Johnson
From our walk in the door until delivery, every aspect of our experience with Hyannis, MA, Ethan Allan was A+! Karen Gill and the entire EA team worked seamlessly together as we visited at times when Karen was not in. Everyone treated us like we were their customer. We had questions about whether the bed and night tables would fit the space or about the EA mattress etc. The furniture arrived in perfect condition and the JBHunt delivery men were careful to not track in anything and highly professional. Initially we thought there was a drawer problem and within a day, a technician called but we had put it back on the track and all was ok. Wonderful design assistance; great product, and great service —we highly recommend checking out Ethan Allen for your home needs! Many thanks, Hyannis EA!!
-
July 2021 by Maya Barrantes
If anyone wants furniture, don't order without seeing the fabric in person, I was told something is grey with green, is totally green . Learn from my bad experience
-
June 2021 by Ray Fredette
Several great experiences over the past few years with Cynthia (formerly in the now closed Plymouth store) and Heather from Htannis. Great design advice, first class furniture and accessories.