H&R Block is a tax preparation service known for its friendly staff and efficient service. Many customers appreciate the detailed explanations provided during the tax process. However, some clients find the charges for services to be high and have expressed concerns about delays in receiving their tax returns. A long-time customer highlights a specific employee for her personable and knowledgeable service, making the trip worthwhile despite passing other locations. Additionally, there have been suggestions for better communication about discounts for new customers. Overall, while the service is valued, pricing and wait times remain areas for improvement.
I felt as though the people of war friendly, my taxes were done correctly, they explained everything to me in detail so I understood what was going on. However, only complaint I would have is that the charges for doing the taxes are completely outrageous!!!
May 2024
Thank you for such efficientcy preparing my tax return. However, it would have been nice if you had told me that new customers get $25.00 off. There are no signs and no one says a word. Being on a tight budget and "no refund" coming my way, perhaps you could send me a check?? Thank you.
March 2024
I've been getting my taxes done here for a good amount of years now. Corlyne Powers makes it worth the trip. As I pass another H&R Block location to get to this one. Corlyne is very personable, cares about her clients, she is efficient and is very knowledgeable. She is definitely a tax-pro as the term H&R block uses.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee