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April 2024 by Charles M.
I arrived at around 3 o'clock to all the bays full but no line. I pulled in behind one of the pays and was waiting for it to open when another bay emptied out. Without saying anything or attempting to direct me into the now empty bay two employees began screaming and yelling that if I wanted an oil change to move my car into the empty bay. I was confused and motioned to myself to see if it was me they were referring to when one of them screamed "well do you want an oil change or not?!?! This one is empty you idiot!!!". I went down the street to Midas, and with no appointment they got me right in and were extremely professional.
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March 2024 by Michael King
Good service. Good staff
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February 2024 by bobbypim1
Hi, I asked the technician to check my transmission fluid its 2014 Ford F150 4 x 4, your company offers transmission flushing which goes through the same port with the dipstick is to check the fluid underneath the vehicle. I was told that you guys do not check transmission fluid when it’s on the transmission Sounds a little fishy so I may have to start doing my own my own maintenance
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February 2024 by Susan Ostrander
A great team helping me to keep my 15 year-old car on the road! Love the offer of free top offs as my car is burning oil.
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February 2024 by Apollo Silva
My visit at that location was awesome. Rhonda the manager is always pleasant and does a fantastic job running the shop. 5 stars for Rhonda Ryder
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February 2024 by Shelly Morrison
First time here and was pleasantly surprised that you get free top ups and your car vacuumed with an oil change!!! Rhonda that manager was very nice and explained all to me. I will be back ?
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December 2023 by John Greene
David N, Rhonda R. and Mark C are outstanding representatives of your company. Professional, Respectful and gave much appreciated advice for maintenance of my vehicle. Thank you very much!!!
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December 2023 by James Madru
Very friendly staff and management. I always like going there and I know they do a very conscientious and good job! Thank you so much for your great service!
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November 2023 by Lisa Taylor
I needed air in my tires and the gas station closest had a gas truck blocking the air pump. I drove around the corner, asked how much to buy air. The woman working there smiled and told me air was FREE, and SHE insisted on filling my tires and refused my many offers of a 'monetary tip'I found this refreshing and rare. This Jiffy Lube is THE BEST!
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November 2023 by Jessica G
Rhonda and her crew were absolutely amazing. Helped me out immensely and were thorough, friendly and quick. Highly recommend.Service: Oil change
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October 2023 by John S.
While I have used the 'services' of this store, it will never happen again. My wife went to this location to have a simple oil change. We take the car to real mechanics whenever anything else needs to be done. This time, when the technician was finished, my wife paid the bill and with her receipt was presented with the ring handle of the dipstick and the comment, by the way "this broke when we checked the oil." My wife didn't know how to react. No offer to fix it (at either their cost or ours) just sort of.... adios. (How did they actually check the oil?)A real mechanic drilled out the top of the piece that was stuck in the dipstick tube and inserted a screw to allow removal. I then purchased a new dipstick and have sworn off of these clowns.I have to ask, "how many other women have been left wondering what to do about a similar situation?"Service: Oil change
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September 2023 by Maryann Deignan
I went to Jiffy Lube in Hyannis & it was a breeze. I got service after waiting about 10 minutes. The attendant was friendly& welcoming& listened to my requests. The whole experience took around 15-20 minutes& then I was on my way. I would recommend their services!Service: Oil change
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August 2023 by Jessica Winiarski
Incredibly slow service, staff is extremely miserable. There was 8 cars behind me and multiple people left. Worst experience Ive had for a “service”. Waited over an hour in line to be rudely talked to by some women working. First thing she said to me was “we probably don't have your oil” nothing like “welcome to jiffy lube! sorry for the wait. let me go check to see if we can service your car today”. I was told after they dont have my filter or oil at a place that mainly does oil changes? lol poor excuse of a business. Its all about customer service. Just go somewhere else don't waste your time here.
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August 2023 by Kimberly C.
I came to this location for an oil change after i was rudely turned away by the orleans location, after they stated they could not get a bolt off of my oil pan. The service at the hyannis location was AMAZING! Not only did they change my oil, but filled up my transmission fluid, my coolant, & filled my tires with air! Amazing customer service skills by a gentleman named Tony! I will be coming here for all my future oil changes.
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August 2023 by Christopher H.
They took forever I was in the bay for close to an hour, I went for another oil change at another company the next time and was informed that they installed the wrong oil filter. I wouldn't recommend this location for an oil change to my worst enemy it was like watching paint dry. Hire more staff!!
