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January 2024 by Julie Parker
I’m sending this review for my son, as it is right before Christmas, and TD Bank is holding a check from a multi billion dollar insurance company, MetLife. They are saying that they can’t release any funds because they can’t verify that there are funds from the insurance company. Now mind you he deposited this check nine days ago and the check is from his grandfather dying and it’s from MetLife, once again, a multi billion dollar company. First they told him it would be a six day hold. Six days would’ve been last Saturday, now we are at Tuesday and he still doesn’t have his money. Christmas is basically here and they have completely screwed him. My other son who got the same check deposited his into Rockland trust and within eight hours, that $6000 check was cleared. Tell me why TD Bank is taking nine days to clear a check from a company that obviously has the funds. He’s going to change banks once he gets his deposit, but I think it is absolute bull what they are doing to him and right before Christmas.
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December 2023 by Julie Parker (JP)
I’m sending this review for my son, as it is right before Christmas, and TD Bank is holding a check from a multi billion dollar insurance company, MetLife. They are saying that they can’t release any funds because they can’t verify that there are funds from the insurance company. Now mind you he deposited this check nine days ago and the check is from his grandfather dying and it’s from MetLife, once again, a multi billion dollar company. First they told him it would be a six day hold. Six days would’ve been last Saturday, now we are at Tuesday and he still doesn’t have his money. Christmas is basically here and they have completely screwed him. My other son who got the same check deposited his into Rockland trust and within eight hours, that $6000 check was cleared. Tell me why TD Bank is taking nine days to clear a check from a company that obviously has the funds. He’s going to change banks once he gets his deposit, but I think it is absolute bull what they are doing to him and right before Christmas.
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December 2023 by Peter Gilmore
Really rude teller asks personal stuff not related to account. Beware identity theft
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October 2023 by anthony (dandy)
both ATM machines inoperable at 10 pm
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August 2023 by Geraldo Cardoso
Very convenient bank
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March 2023 by Matty B
DO NOT OPEN AN ACCOUNT with this bank the worse bank ever! Customer service is horrible the branch manager works remotely and never is in the bank I found that to be for all their banks. As I opened my account in Massachusetts and two banks there never had the branch manager in house. This bank if your accounts get compromised do not return your money or protect your money. Nor do they fight for you to get your money back. They basically say there is nothing we can do. Really?????
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November 2022 by TinaLee M
Worst customer service!
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October 2020 by karyn morris
Always a ridiculously long wait. Is anyone actually working here?
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November 2019 by Robert R
I went to this Td bank branch at 4:30pm Nov. 7th, 2019. I was making a deposit for a friend in need, into her account. While at the teller station my financial transaction was being watched and listened to by a gentleman approximately <5 feet to the left of me. He was not doing business at the time, he was lingering to watch. I later called and reported the occurrence and asked why they permit that to occur and they stated I should have said something. Really? They also, bizarrely asked if I knew the gentleman, when I did not arrive or leave with him. Bizarre. This Federally sanctioned and governed financial institution doesn't know THEIR responsibility. I am a patron. I am not their security officer. I am not the teller. I am not the branch manager. The belief system in this branch is disturbing and quite wrong and their behavior may be at least complacent criminality, if not complicit criminality as demonstrated by their active denial. Financial privacy is currently a problem in the United States.
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June 2019 by Sean McClellan
The drive up ATM is in a terrible spot and only a small passenger car can make that corner. Should be moved to one of the outside columns so people who drive anything bigger than a compact car can actually use it.
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November 2018 by capecodero
Worst experience ever, they having my girlfriends money hostage for 2 months, saying the fraud department is looking into this.
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July 2018 by Becca R
Sometimes it's busy, but they get you in and out. Always polite and courteous.
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June 2018 by Lael_Da .
This bank is nice, and the staff are friendly. The place is clean, there's plenty of parking spaces, and they'll even make you a new debit card on the spot if you've lost yours. I definitely recommend this location.
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March 2017 by Steven Maslauskas Jr.
I love TD Banknorth they always have the friendliest staff especially the one in Hyannis by the mall they got great customer service and are always extremely fast and the best online working system available in my opinion. Also they're open what seems to be the latest any other Bank is open and available 7 days a week and is fully accessible for anyone
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March 2017 by Google User
Location description wrong it's not inside the mall as there's no way of KNOW ING it is across-the street from plaza 28, DeAngelos ECT.. not easy to find when outskirts of mall
