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June 2023 by Jean-Claude Asaker
Awesome rental service. Cindy and Brian went above and beyond for me! Highly recommend
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October 2022 by Bert Flower
Use cell phone to take pre & post pictures. Mark car pick up so you can use you phone to come return car!
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October 2022 by PATRICIA PARRILLO
Whenever I've dealt with Thrifty, it has always been a great experience for me. The employees are wonderful, extremely efficient and so very accommodating to your needs and reasonable requests.With every appointment I've ever encountered with Thrifty in Hyannis, it has always been a positive one. For every appointment I've ever had, someone at Thrifty was always waiting for me to walk through the door with papers and rental keys ready to go. I've never been kept waiting.If and when I need a rental, I will always remain loyal to Thrifty because they have always gone above and beyond for me. That's a rare luxury in today's world.
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September 2022 by Hayley Heroux
Tried to make a reservation online and received an error. Original price was compact for $95 a day but then I was only given a wild card option for $150 a day. I went into the office to find out if this was truly the only option and to my surprise I wasn’t even able to rent a vehicle at all because I only had my debit card on physically on me.. They weren’t even able to take a credit card number. Luckily enterprise was able to get me into a vehicle no problem for a lower rate! Definitely worth the 5 minute Uber ride instead.
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September 2021 by John Santa Ana
Everytime I need a car Brian, always go above and beyond upon helping me for my trips. Brian provides a BEST customer service to people and not only that he is also a very kind and a very nice person. Thank you and more power to you Brian.
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August 2021 by Liz D.
i thought they were all really friendly and funny. it was pricey but supply and demand- cape in the summer during covid. i'd go back and recommend it highly.
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January 2019 by Tabetha Laffoon
Got an amazing rental for an amazing price!!
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November 2018 by Grace G
Why are there no handicap accessible vans to rent?? You are discriminating against people with disabilities! No excuses!!
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September 2017 by hristina pasheva
they are the best .. !! no words can describe what thy can do for you .. Brian is always so nice and friendly , willing to help with what he can. Great customer service ,