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September 2023 by Ashley H.
Worst stop and shop on Cape Cod. They brought septic equipment through the store in front of everyone. The smell was awful. If I could leave no stars I would.
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March 2023 by Pat E.
The bakery manager is a phenomenal cake decorator and a really nice and kind person. She is a "PROFESSIONAL" in all sense of the word.
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December 2022 by G M.
I hate this store but use it because it is close. Several issues. They seem to keep freezers at a slightly higher temp than most stores so the ice cream always has the texture old ice cream gets when it gets soft and then re-freezes over and over again. Also selection and price is not as good as the Stop and shop. A few miles down the road in Mashpee. I use this place as a convenience store and Mashpee for larger orders.
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December 2021 by Jessica N.
I shop at this Marstons Mills store at least twice a week. It is always clean and organized. I appreciate that it's regularly stocked with fresh produce and meats and everything I need for my home. Everyone that works there is great, really helpful and good at their jobs. I highly recommend this grocery store.
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June 2021 by Maya Andrea M.
Just returned to this S&S of my childhood...simply wanted to find jam. I asked four different employees before I found it. First took a while to say "I don't know. I'll find someone for you"... But never came back. Second one said "I've no idea. But check the cheat sheet" I did, but neither jam nor preserves not jelly were on it. Third one just shook his head, looking away and finally said "dunno" and went back to his task. Fourth one was in the bakery and was NOT pleased to be asked. She said "did you check the cheat sheet?" I said yes, I'd not found it. She retorted "peanut butter wasn't on there!!? It's gonna be with the peanut butter...". Great, thank you I'll look, said I, but she barged past me to look for herself. I follow her, she points to it on the chart, I lean in a bit to see what she is pointing at and she YELLS (not politely) "SIX FEET!!! I DONT WANT MY KIDS RO GET COVID!!!" Mind you, we both have masks on, and while she was correct that I was only 4 feet from her - my mistake (bit an honest one as she had just pointed to the item she was showing me on a list)... I think she could have said it in a more polite way. Point is, I have never experienced SO MANY people in one store with absolutely NO customer service skills (or even normal decency). Stop & Shop, I'm sad you've fallen to this. I will say there were two gals at the checkout who were absolutely splendid and made up for the rude ones double fold. But still. The four others should not have happened. BTW, in this store, you'll find jam by seeking peanut butter.
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February 2020 by Suzanne M.
No store this large can be perfect. But I always like this store more than the others in the Mid Cape area because it has the most room to move around. Some other stores are very tight making it awkward to try to move around other people, and annoying if you are in a rush. This one has a great feel and has been pleasantly consistent since it opened. Never had a major problem, and I'm grateful for it's location as well.
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August 2019 by Mary G.
This particular Stop and Shop has a robot that is designed to clean the floor. It takes its instructions from a pre programmed announcement over the store intercom. The announcement is played over and over and over while you are shopping. It was very annoying and ground on my nerves. Made my shopping experience very unpleasant. If this continues I will be shopping elsewhere.
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July 2019 by Daniel S.
Several of the Deli dept employees look like homeless people - with long, large unkempt beards. Truly disgusting. Not one EVER wears a beard-hair net-We we just cannot allow handling our food. We're disappointed every time it happens - which is a lot! Very low food handler standards in this store. Terrible that we cant buy cold-cuts here.
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August 2018 by Damien S.
Stocked produce towers; some goods priced higher than others, blahbitty blah... But I have to give a bonus star for being the only Stop & Shop I'm aware of which offers the stronger, thicker EcoLoop reusable "plastic" bags for free. Will the 10¢ per break your bank if called for? No, but it's nice to know some branches of the big grocer are eating the cost as a direct result of customer feedback. Well, at least one is.
