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October 2025 by Josh Lundquist
Bought a 2024 Can-Am outlander fresh off the showroom floor with 3 miles on it Sales team was good, Less than six months into ownership, I sent it to the dealer because it sounded like it was ticking Assuming it would be under warranty When it was a brand new machine Instead of opening a warranty claim the 20-year-old kids who run the service Department charged me $500 to tell me nothing was wrong Absolutely ridiculous would never recommend This dealership to anyone I asked to speak to the manager or owner and got told to pay the bill and that was it. You would think the owner would have a little more pride in his customer service. Not to mention when they did the oil change the first time The oil level wasn’t at the correct level I think it is time for some quality control in their service!!!
Five years ago I bought a machine from the same dealership And it was a Night and day difference It is such a shame
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October 2025 by Robert Balda
I would not recommend doing business with Higgins Powersports. They do not honor their commitments with their customers.
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September 2025 by anthony romeo
The business practices at Higgins Motor Sports are extremely disappointing. I purchased a brand-new Side by Side from them and made sure it was serviced after every ride. Any time there was even a minor issue, I brought it in for them to fix. If they found something wrong that I didn’t notice, I had them repair it as well.
Despite this, the electronics randomly failed. I later discovered the fuse box had no cover, which allowed corrosion to ruin the wiring. The shop told me all the wiring had to be replaced—over a $4,000 service bill. I explained that I had never opened the hood and that they had clearly forgotten to install the cover, so the damage should be their responsibility. The mechanics and shop manager agreed with me, and at first it looked like the issue would be resolved.
However, once the GM became involved, everything changed. Instead of addressing the problem fairly, he was dismissive, rude, and insulting. They refused to fix the issue or take responsibility, leaving me with a broken machine and a massive bill.
This is unacceptable customer service. I can’t see myself ever doing business with Higgins Motor Sports again, and I would strongly caution others before trusting them with a purchase or service.
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September 2025 by cj rakowski
I’ve now bought 4 machines from higgins. Sam and angel are fantastic to deal with, they make it a very easy buying and selling. Very friendly and outgoing and they know their stuff!!! Great people over at higgins definitely recommend buying from them.
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September 2025 by Austin Chartier
Friendly and fantastic service
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August 2025 by James Chambers
Good business helpful back to the future day
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July 2025 by Gilbert Gravel
I just bought my second toy from Higgins. A 2025 RZR XP 1000 Ultimate. Sam and Mark were great to work with and made everything quick and easy. I highly recommend them.
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June 2025 by Ron Drago
⭐️⭐️⭐️⭐️⭐️
If you’re in Massachusetts and looking for top-notch service or warranty work on your Polaris Slingshot, do yourself a favor and head out to Higgins Powersports in Barre — it’s absolutely worth the drive! With fewer and fewer shops offering quality Slingshot service in the region, Higgins stands out in the best way possible.
The team was honest, communicative, and professional from start to finish. While my issue didn’t end up being a major repair, the way they handled it—with integrity and skill—spoke volumes. Good communication and fair service are hard to come by these days, especially for Slingshot owners.
Big thanks to the crew at Higgins. They’ve earned my business and my trust.
Five stars all day. Put them at the top of your list!
— Ron Drago
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June 2025 by Tim Guilbault
I can not say enough good things about this group. Brent and Joe went well above and beyond when dealing with an issue I had with my zero turn.
This is THE place to go.
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May 2025 by Amanda Roy
The staff and service at Higgins is exceptional
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May 2025 by Thomas Labrecque
Dealership was very easy to deal with and was ready for me when I arrived Sam was so nice to work with.
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May 2025 by Nichole Bradway
Sam and Brent really make you feel at home! We purchased a side-by-side and an ATV.
Sam was super knowledgeable of almost every department within and personally made the buying process simple and easy! We were loaded up and on our way in a few short hours. (Not even?) She made sure staff worked together to make that possible- on top of doing the paperwork!
THENNNN....
Brent sold me on a helmet... 3 actually lol he showed me cool features on helmets I picked out, that I didn't know existed, which made buying them totally worth it! He was promt on answering questions and had a very good sense of backroom inventory.
Thank you Sam and Brent!
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May 2025 by revilod20
just purchased a 2024 40th anniversary ZX4 RR, Samantha made the process painless, quick, easy and was super helpful at every turn of the way. I brought my four daughters under five with me and Samantha was an angel with them and gave them some stuff to color with. Truly incredible people. I will definitely be coming to do business with them again. Everybody here is super nice and helpful.
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April 2025 by Gabe Inusa
Very professional people
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February 2025 by Justin Laflamme
I worked with Mark who was amazing!!! I drove 1.5 hours from CT and will be doing it again. Best possible price and excellent customer service. The dealership also has an awesome inventory selection
