Budget Car Rental
Car RentalHours:
200 Hanscom Dr, Bedford MA 01730 Hours
About Budget Car Rental
Budget Car Rental provides a mixed experience. Customers have rented vehicles like mini vans and found the service generally acceptable. Some noted that the car was not fully prepared, with scratches, a hole in the seat, and a less clean interior, while others reported that the car was okay during their trip. Service staff sometimes did not thoroughly check the car upon return. One customer praised the staff member Joe White for making the pickup smooth and assisting with a difficult drop-off, showing a helpful attitude. The location is accessible by public transport, but arriving without a reservation may be risky for picky renters. Overall, service quality varies, but attentive staff can make the experience positive.
Most Recent Reviews
March 2025
Mike was absolutely outstanding—patient, professional, and incredibly kind. He went out of his way to wait for me, ensuring a seamless and stress-free experience. His cheerful attitude didn’t just make my day—it elevated the entire service experience. Budget is lucky to have him! Thank you, Mike, for going above and...
read full commentFebruary 2025
I rented a car for a couple of days while mine was in the shop. Mike was wonderful to work with and made the experience smooth and easy. He went above and beyond with professionalism, positivity, and thoughtfulness. I would definitely rent from this location again.
December 2024
We were extremely pleased with our experience. Mike was terrific in handling our issue. We had rented a car from logan airport which we discovered had bad brakes. Mike exchanged the car for us and was so expert in how he handled the situation. Susan and Warren from Chelmsford.
More Comments(31)
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