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April 2024 by Batman 247
I’m gonna be honest I don’t see why there are so many negative reviews for this place every time I go in there my food is correct. The service is always friendly I’m here to give everybody the real story. This place has got some nice people working there and their food is always amazing. They do a great job of preparing the food. It’s always tasty And it’s always fresh I’ve never had a bad burrito or any dishes at this chipotle location. I mean, I’m sorry if some people in the reviews are going to get mad that they’re out of chips then you got something else to do because this place is one of the best chipotles I frequent.Wheelchair accessibility: There is always a bunch of handicap spots and it’s very wheelchair accessible.
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March 2024 by Dolores Cruz
Unclear why I keep coming here. They won’t let you order a cheese quesadilla unless you use the app then even though you are physically here will make you wait for your order because of the promised app time that was given.
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March 2024 by Leilany Naomi
The place was dirty, not one clean table available and the place was pretty much empty.The rice was SO clumpy it seemed like sticky rice.Edit: they also had two batches of chips made and they didn’t even have any plastic wrap over them, I wish I got a picture of that. I feel bad for whoever eats chips with a side of dust.
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February 2024 by Feliks !
chipotle near
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January 2024 by Alan W
It’s unfortunate that Bedford is stuck with such a dismal branch of Chipotle. This location is always struggling with poorly trained staff and terrible management.
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January 2024 by Susanna Bell
The last FIVE times I have ordered from my local chipotle they have been out of chips….before five pm…. I am about to place a DoorDash order and don’t care to waste my money on you guys if you don’t have chips. I called the local number SIX times and only got prompted to an automated message nothing that would transfer me to their staff to simply ask “do you have chips” I then called your corporate number twice and proceeded to get hung up on. I FINALLY got to the actual restaurant number after saying “complaint with existing order” and no one answers. I was prepared to spend a descent dollar amount on chipotle tonight for multiple people but we will be taking our business else where. I have ordered from chipotle numerous times and have NEVER had an issue with the one like I’ve had in Bedford. It is completely unacceptable. If your stores aren’t going to have reasonable items available to customers, the. You at least need to have easily available communication.
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January 2024 by Seunghoon Nam
Estimated pickup time: 12:30pmActual pickup time: 12:58pmDo not provide an estimated pickup time if you cannot make it.
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January 2024 by Sarah Bradshaw-Hillard
Don’t order online, you will have to wait forever to get your food :/Also, the food isn’t really fresh and they don’t have enough staff!Their service is horrible!!!!
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January 2024 by Gabriel Martinez
The burrito bowl was horrible. I couldn't finish eating it. There was something tasting like a straight up lemon. So powerful. Total waste of 25 bucks.
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January 2024 by Karl Viksnins
I went in and stood in line... First time here at Chipotles... Im trying to eat healthier so read on overhead menu I can get a bowl instead of burrito. Good so far. I notice the woman behind the counter #2 position by meat (manager?) is barking at the girl in #1 position (start of line) and repeating "help the next customer"... Ok, still on target but not very nice to witness. When its my turn I ask the girl if the darker rice is fried rice or if its actually brown rice to which she replies " i dont know"... With a little bit of a shocked look I repeated my question... " Dont know" she replied... a few seconds pass and I ask "Didnt you get trained to work here?" to which she replies "No" and just stares at me... Now #2 is barking at her again saying there is too much chicken put on the tacos for the guy ahead of me... also not so nice... I mean surly they must try to keep portioning consitant...(with training?) I then ask the barking one if she knows if the brown rice is fried or just whole grain rice to which she replies "Its Brown"... So obviously no one is trained here... The place was messy but it was also full of high school kids. There were no forks in the condiment area or napkins or straws. Just let it all go... Anyway, not so nice for food...
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January 2024 by יוני לוי
The worst branch ever!
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January 2024 by Suren Chelian
Absolutely worst!
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December 2023 by David Owen
Chipotle’s food is good, but this location struggles. Ordered ahead on the app. Had to wait 15 minutes beyond the past predicted time. I sat as I watched them make every order of everyone who walked in the door, while I waited, before they began any mobile orders.
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December 2023 by Donna F.
We always order take out from this location bc it's normally been a positive experience. Today, we did take out. The portion was tiny and barely any meat. It was also cold. Won't be ordering from here again. $12.75 for a meal that I have to make myself a sandwich after bc I'm still hungry is appalling.
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December 2023 by HATVANTAGE ogundele (Aby)
I just love the food. It is very simple and not complicated at all. I am not Mexican, but I visit here often. Did I mention that it's highly affordable too? Now you know.Parking: You would get a space no matter how busy because people are always driving in and out.
