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“I can't say enough about Brian and his staff. They are all very helpful and friendly. I always feel that my car is getting the best service. Nothing better than a friendly and knowledgeable staff.”
“Victor did not have the tires in store that I needed - called his driver and they went to pick up at another store and got it done for me the same day! Very pleased with his service! Will be back! Thanks Victor!”
“Additional edit for July 2026–Ken was knowledgeable and friendly. He was able to replace my tires within 2 hours, ensuring that I wasn’t late to work
A big thank you to Angel for helping me with my recent tire replacement. I was nervous about having to get all 4 replaced at once but he was incredibly helpful & kind!”
“Angel was super helpful when my very old tire needed a new valve stem! Explained the issue and let me know there would be no charge as the tires had been purchased less that 2 weeks ago. He was friendly and made the experience painless! Thanks, Angel!”
“This was my second visit to Town Fair Tire in Billerica, and both experiences absolutely earned a 5-star rating. Greg was incredibly helpful and patient, even though the shop was extremely busy.
I don't even live in the area anymore, but I came back because I was confident I would receive the same great service. Greg took the time to explain exactly what I needed and why, without any pressure or attempts to sell me services I didn't need. That kind of honesty and customer service is hard to find.
I truly appreciate the professionalism and transparency, and I would definitely recommend Town Fair Tire in Billerica to anyone looking for trustworthy service.”
“I needed new tires for my personal vehicle and scheduled to have my Wife bring the car by. There was a mix up on my end about how long the tire replacement and rotation would take. My Wife was a little distraught because she had our 9 month old Son with her. Castle Tire quickly mobilized a couple of their employees to handle our job and had my Wife and Son back on the road in an hour. I've been going to Castle Tire for years now and have always been very satisfied with the quality of their work, the timely manner they complete this work in, as well as their pricing. I fully recommend the team at Castle Tire!”
“I highly recommend this company. Corey the owner was very friendly and extremely knowledgeable. I really trusted his input. He did a great job on my breaks and calipers. He came right to me, I was able to get the service done while I was at work, which was so convenient. His prices were very reasonable. He was quick and professional. Highly highly recommend!”
“I have been relying on Accurate Automotive for many years for multiple vehicles, from small repairs to big. I have found them to be honest, helpful, timely and very fair with their pricing. In an industry where you often feel vulnerable, Accurate Automotive provides a high level of honesty and trust. I highly recommend.”
8AM - 5PM
530 Main St, Tewksbury
Tire Dealers
“We love this place . We used to go
to the town fair tire, and oh boy, they knew how to complicate things . My wife wanted to order a tire from the town fair. She had to pay full for the tires and wait a few days and…. So she came to Schlott. They just ordered for the next day and didn’t charge in advance, which was great …
Definitely recommend them”
“Rick and team did a great job servicing my Audi 2017 A4 on multiple occasions (coolant hose, brake pads, oil changes). They are professional, proficient and polite. I used to take my Audi to Herb Chambers Burlington for servicing but they lost my trust when they refused to take ownership for a coolant hose replacement that should have been covered by their service warranty. Not to digress from this review but it is important to share this experience so that others are aware that once your car warranty runs out, going back to the dealership is not worth it.
Here is what happened. I had our Audi A4 2017 serviced at Audi Burlington Herb Chambers. For a significant cost they replaced one of the coolant hoses in addition to other work that was done for which I have the documentation and a video in which the mechanic conveyed the problem. A year later, I had an issue with the coolant hose leaking and I took my car back to Herb Chambers Burlington since repairs are covered for two years. I was given a quote of around $2232 because apparently it was a different hose. I called their bluff and forfeited the $250 to Herb Chambers Burlington for doing the coolant leak examination. Instead, I went ahead with Audi Auto engineering to replace the coolant hose for $700. And after Auto Engineering fixed it , I took the old damaged coolant hose and tank back to Audi Burlington and showed it to the service desk guys. 6 months later, my car is driving great.
I made a formal complaint with Audi USA and they said talk to the dealer. And then they sent me an email asking me to complete a survey. LOL. Really?
Audi Burlington no longer has my trust. I don’t really care about the free coffee, chocolates and the chips that they offer. You have to take ownership for the repairs that you do.
Needless to say I was humored when I learned of the jab that the Audi sales guy took at Rick and team. Seriously?”
7:30AM - 5:30PM
275 Arsenal St, Watertown
Tire Dealers
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
“Eric and Darius were amazing. We are traveling with our camper and caught a flat on the highway. They were able to get us in to patch our tire super fast. Amazing customer service. We can’t thank them enough. Honest shop and didn’t make us buy a new tire!”
“Advanced Auto is always a great experience! I have always received excellent customer service and helpful advice and occasionally recommendations on where to go. I will drive miles out of my way past their competitors because they are much better in every way! Sincerely, this seems to be true in MA and NY!”
“I love this business. I’ve been by many times in the past two years for oil change, brakes, my muffler, and more I don’t recall. They can usually finish my work same day and are so nice! Never intimidating”
“I have been using Two Guys Garage for all my mechanical needs taking care of my personal vehicles and also work van/truck for a few years now. Those guys are the real deal, if you are looking for an honest and reliable mechanic shop that delivers in time, which is super important as a business owner so my operations dont stay closed for long times, dont hesitate to contact Donald and his crew. There are really no more words that i can say to describe how good they been for me. Keep up the good work”
7:45AM - 5PM
661 Rogers St, Lowell
Tire Dealers
“I have been going to Hogan Tire for years and had a problem after I left my last service appointment that Jonathan was able to quickly resolve. It is hard to find a good, honest, service station. Hogan Tire is up to the task and provides a high level of service and professionalism...highly recommended.”
“I came to Pleasant Car Care for a second opinion after being quoted for a very involved repair at the Mercedes dealership in Westwood. Someone recommended Pleasant Car Care to me, and I’m so glad they did. The repair I actually needed was much less extensive—and thousands of dollars less—than what Mercedes told me I had to have done.
I don’t know much about cars, so finding a place with integrity that I can genuinely trust is incredibly valuable to me. Watertown isn’t exactly convenient to where I live, but knowing I can bring my car there and work with honest, trustworthy people makes the drive completely worth it.
I’m so grateful for the recommendation and will absolutely be going back!”
“Came in for winter tire changeover. Was told at 2pm that they were a man down. I said, no problem, I’ll be here until 5:30.
Got the car at 5:30 and hit the highway and the car starts shimmying right away. I was not happy.
Called the next day. Made a priority appointment. When I showed up for the spot, I was polite but firm. I told one of the guys that I had sat patiently for 3.5 hours waiting for my tires the first time in. No problem. I had the time. Today, I don’t have the time and did not want to wait. I have never left Direct Tire with out-of-balance tires.
So, Fabio, a mechanic that I met looked at the tires and rims. He brought me out to show me the problem. The right side tires were wobbly as he turned them. Huh. I had not seen that before.
So we made a plan. I asked that he rebalance the tires to the best of his ability and put the two best balanced tires up front. He agreed that was the best plan of action.
I was not there long, and when I left, I hopped on the highway, and it was 100% better. Not perfect, but so much better. I know that it will never be perfect. I guess this is what had been done in the past without me knowing.
Once again, great service, people who care, and a super staff keep me coming back. It may be a little more expensive, but it’s always worth it. Every single time.
I appreciate your attention to customer service. It makes all the difference in the world.
Thank you guys (and gals). Happy holidays to all.
Chuck Wilson
Needham, MA”
“Really great experience with the mechanic here, Brandon. Unlike my many other experiences with mechanics over the years, Brandon takes his time to explain what needs to be done and why. He also emphasizes the choice behind repair decisions, taking away the worry of being convinced into doing something expensive and unnecessary, which is always my fear with my little car knowledge. Would definitely recommend.”
7:30AM - 4PM
5 Cypress Drive, Burlington
Tire Dealers
“Gotta give a shout out to Pat, who referred me out to Lou’s Custom Exhaust in N. Reading to fix a rusted tailpipe that had become disconnected. Hometown Garage could’ve replaced the muffler and exhaust system, but it would’ve cost *way* more because they don’t have the equipment to do that kind of repair. I really appreciate Hometown Garage’s integrity and customer service. I’m a fairly new customer, and I’m delighted that we chose Hometown Garage to keep our vehicles running smoothly.”
“Taylor was great—gave me the best deal he could and my brakes are working just fine now. Great option when you need some quick work done at a reasonable price!”
7:30AM - 5:30PM
200 Boston Rd #3A, Billerica
Tire Dealers
“Always excellent service. I’ve had tire repairs and purchased tires from VIP. Customer service is great. The manager at the front desk is very friendly and helpful.”
“Came here to install a new tire on a rim after getting a flat. Bought the tire myself. The team installed the tire, checked the balance, swapped the wheel and the doughnut, disposed of the old tire - all under 30 mins. Didn’t make an appointment, but did call in advance to check if they have availability. Excellent service, good price, very courteous.”
7:30AM - 5:30PM
433 Main St, Watertown
Tire Dealers
“When you have an older car and do not know much about cars, going to a car service center can feel a lot like going to the dentist. You know something may be wrong, you know it may affect your safety, but you do not always know what is urgent, what can wait, how much it should cost, or whether you should approve a recommended service.
Because of that, I usually feel very stressed and anxious when I have to take my car in. Express Tire & Auto Service was different. I brought my car in because I was concerned about my brakes and some overall issues while driving. They performed a very thorough inspection and sent me photos and videos of what they found, along with clear explanations and an online estimate where I could review each item and decide what to approve.
That system was incredibly helpful. At many places, I receive information verbally and can only understand part of what is being explained, so I end up feeling pressured to approve things because I am worried about safety. Here, I had enough time and information to make an informed decision. I really appreciated the transparency, professionalism, and kindness of the team.
They were friendly, patient, and reliable from start to finish. I feel very lucky to have found this place, and I feel much more comfortable and confident driving my car now. I would highly recommend Express Tire & Auto Service, especially to anyone with an older car or anyone who wants clear and detailed explanations before making repair decisions. They made a stressful situation feel manageable, and that meant a lot to me. 😊”
“If you need a good, honest, not a parts changer mechanic repair shop this is the place. Give them a chance, they will not disapoint, they will go the extra mile and stand behind their work.”
“Dudley is a very honest automotive place. They didn’t try and sell me any other services except what I brought the car in for. They were very friendly quick and very efficient. I am from out of town and they were highly recommended and I can see why”
“My wife's 2019 Prius only has 19,000 miles on it but the dealer claimed it needed a lot of work. I took it in for an inspection sticker, oil change, and tire rotation and they recommended another $1300 of work. Mark determined that the A/C refresh and brake fluid exchange were not needed. He explained why the rear brakes DID warrant replacement, due to rotor corrosion, and did so at 75% of what the dealer wanted.”
“Excellent experience from start to finish. The team was very thorough with the brake repair, clearly explained what was needed, and communicated throughout the process. Professional, honest, and efficient service. I felt confident my vehicle was in good hands and would highly recommend them”
7:45AM - 5PM
945 Main St, Waltham
Tire Dealers
“Was able to get a new set of tires and alignment after work on a Friday. Was in and out very quickly, and the car runs beautifully. I am very satisfied with the service.”
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“The best service station in the area that I can think of, and I’ve been driving here since the early 80s. At the moment, they’re keeping my 2015 Subaru XV Crosstrek running smoothly and pushing 200K. From diagnosing problems to holding down costs to just being up front about what needs to be fixed (to say nothing about friendly service that goes above and beyond), the guys at Riggio can’t be beat.”