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August 2023 by big cat
My partner and I needed a car quickly and were so glad we found Martin. He was patient and kind and the sale was quick. I would recommend doing business with Martin to anyone.
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July 2023 by Michael Hoffman
fairly decent cars, difficult character. Never learned that although the customer may not always be right, they are still the customer and deserve to be treated with respect and without contempt.
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June 2023 by Mike H.
Very difficult person. Decent mechanically. Not intentionally extremely dishonest. Somehow can't help himself to combat with customer, whether it's a big thing or little. With him customer is seldom right. Too many pleasant mechanics out there.
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June 2023 by nathan day
Great service period!
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May 2023 by Joshua Menke
Martin’s Auto is everything a garage should be. The owner/mechanic is honest, fair and friendly. I was surprised to see only one google review for Martin’s Auto Repair and it described the worst kind of business. The problem is that Martian’s garage is no such place. As customer, and later a part time employee while a student at UMass, I saw him interact with students, teachers, and all the other people that make the valley what it is. He looked at the issues from the perspective of the customer and he looked as his business as having roots in his community. He always spoke his mind and was, above all, honest and fair. His shop was an extension of his person with stained glass at the windows and automotive art on the walls. It would be my recommendation to anyone in the area to bring this repair facility your business. If you have dealt with this business please post. Martin no doubt has earned your support as he did mine many times over.
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December 2022 by Lainie L
Martin did a wonderful job and at a reasonable cost on my 1991 BMW. I am always grateful to meet a mechanic who knows what he's doing and is honest. He showed me the parts he replaced and I loved his shop - super clean and he seems to enjoy being there. An absolute pleasure to work with. Thanks again Martin!
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August 2022 by Robert Dworak
A shrine to the Saab automobile.
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June 2022 by Laura M.
Martin is the best!!!! Fixed the AC I. Two of our vehicles, and is such a pleasure to work with!!!
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April 2022 by Victor Robidoux
Excellent, Honest and Competent Service!
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March 2022 by Erik Groetelaars
Best mecanic in town!
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May 2020 by Curtis Pope
A friend recently referred me to Martin and I brought him an old (2005) Dodge/Mercedes sprinter van that I'm converting into a camper. I knew there were lots of issues going into the repair (brakes, rust, brake lines/hoses, tires, etc. etc.)
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April 2020 by Curtis P.
A friend recently referred me to Martin and I brought him an old (2005) Dodge/Mercedes sprinter van that I'm converting into a camper. I knew there were lots of issues going into the repair (brakes, rust, brake lines/hoses, tires, etc. etc.) Martin took the time to thoroughly inspect the van and provided fair estimates for his work. The parts seemed reasonable relative to online prices and his labor costs seemed very fair. We had a delay on some tires that I had ordered online - and then had to re-order because I got the wrong size. He was patient with me even when the van spent several days up on one of his lifts. I'd definitely recommend Martin if you're looking for a solid mechanic who does good work at a fair price! Thanks again!
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November 2019 by Karen Skaza
I've owned my Saab 93S Turbo Convertible since 2002. Martin has been my mechanic for the past 7 years after moving from Boston to Belchertown. In fact, I've owned 3 new Saabs since 1984!
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January 2019 by Sam Magee
Martin sold me a car that lasted about 8 months and he insulted my wife's intelligence.
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May 2018 by Deanna Roux
I will tell you up front that I never had a car that needed work done by Martin's Auto; he was never my auto mechanic. I met him because I wrote a news article about him for my local paper some 10 years ago. I am here to tell you he is a stand up guy who cares about people. I interviewed him in person shortly after his business and home was burnt to the ground and he had just reopened his business on Federal Street. He was charismatic, knowledgable, friendly, and honest. Fast forward 10 years, I called Martin out of the blue to see if he would speak to my son about the automobile business, something my son is interested in. He remembered me, complimented my work, and noted it was 10 years ago I wrote the article about him. He said, "You made me look like a super hero!" Not only that, but after a nice conversation, he agreed to meet with my son. I don't know about you, but that is the kind of person I want to do business with. And if I ever have the need for his services, you can bet I will be at his door! **I apologize for this duplicate review. The other one is under a Google account that's only temporary and will go away soon!
