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March 2024 by Pocono Joe
Reputable dealership with a reputable brand. I recently purchased an NX series from another dealership. When I couldn’t get a hold of that dealerships service department, I called Orchard Hill and they were extremely helpful. Kioti should take notice that this dealership fully supports the brand, regardless where it was purchased. Thanks Orchard Hill!
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November 2023 by LilRed-Emax20
Great team at orchard hill farm equipment! Always nice to deal with and they provide very good advice even suggested a lower cost item for my emax20s vs a more expensive item that would have meant more money to them.
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October 2023 by Aaron Shaw
Can't say enough good things about this company. Left an email inquiry about parts for my blizzard / radtech snowblower on Thursday late night 10/12/23. Got a response with price and availability on Friday morning early 10/13/23. Paid for the parts over the phone. Parts showed up today Saturday (the next day) 10/14/23. And i didn't have to pay for over night frieght. "NOW THATS SERVICE" ! A++++. Will definitely do business with again! Highly recommend!
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August 2023 by Mark Mayberry
First time buyer with Orchard and I recently bought a Kioto CX2510 with a backhoe. I mostly dealt with Marshal who was very knowledgeable and had an answer for all of my questions. His father and Mike were also very helpful. They let me try out a few tractors on site, which was beneficial on making my decision. My tractor was ready to be delivered earlier than expected, and Mike was great on explaining everything I needed to know about taking ownership of my tractor. I also had good communication with their delivery driver. I highly recommend Orchard Equipment.Mark
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August 2023 by Nicole Grensavitch
Sales and service is outstanding. I needed a part and Mike met me close to my home so I could pick it up! They go above and beyond!
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July 2023 by Jim
I purchase a new Kioti CS2220 a month ago. There was an unforeseen issue with the tractor. The Orchard Hill team where quick to diagnosis, repair and got the tractor back in operations quickly. The customer service was top notch and professional, something you don’t typically see these days. I will happily continue business with the family owned, local business. I extremely happy with my Kioti purchase through Orchard Hill.
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May 2023 by Andre Gingras
Very positive experience with the purchase of a sure trac 7x10 aluminum trailer.Everyone was very friendly and helpful. Lots of inventory on the lot.Great job guys
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April 2023 by Roy Lamar
In response to David Never. So let me get this straight. You call from Texas on something that needs to be researched to get you a price, the office staff tells you up front that they do not ship to Texas but you expect them to do the leg work anyway? and then you give them a bad review? I have done business with these guys at Orchard Hill Equipment and they are some of the hardest working crew ever. You say they wanted you to commit to buy before you get a price? That does not sound right at all if they told you they dont ship to Texas why would they ask for you to commit to a sale they were clearly not willing to ship? This sound like They were quite clear with you and up front and trying to save some leg work on something that was not going to transpire. This is a family owned business struggling with the employment issues we currently have in this country. Being short staffed you need to cut things and if it is shipping to far off lands, then so be it. Sounds like they were quite up front with you on this.
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April 2023 by Janis Tatro
People were very friendly, trailer is great. A few things should have been different, we never knew what the APR on the loan, thru their people. I thought I could get a lower APR, my husband went to the place, to sign the papers and pick up the trailer and it was a higher monthly payment, then we had been told. Signed the papers, love the trailer!!
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April 2023 by David Never
The Orchard Hill website says call for a price. I called and they were unwilling to provide me a price. The woman wanted me to commit to purchase the flail mower before she'd give me a price. Before all this, she told me they don't sell IronCraft and wanted me to double check I was on the correct website. Wow! Having a bad day. And then she hung up on me?
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March 2023 by Britny Jones
We recently purchased a Kioti CX2510 and a few attachments. We first found Orchard Hill in 2021. It wasn’t the right time for us to purchase then but 2 years later we went back and Marshall remembered us and what we were looking for. We are very pleased with our tractor and the whole purchasing process from Orchard Hill. Everyone we spoke to was very informative and they are very quick to respond to any questions. We would highly suggest Orchard Hill to anyone in the need of a tractor and all implements.
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February 2023 by Josh Howe
I bought a trailer and dealt with Marshall a majority of the time, I had a great buying experience. He helped me determine what would suit my needs, pros + cons of different models, giving me multiple options, etc. Marshall was also very helpful with answering any of my questions and concerns.I want to add everybody else I talked to here was a great help as well. I will surely be a return customer.
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November 2022 by Jerry Meyers
Love this family at Orchard Hill. In response to J Charles...my goodness fast food workers want and get $16.00 per hour. What is the cost to look up parts? how long does it take? Are things backordered? did your other competitor have the part on the shelf from two years ago? prices changed a lot in the past year. There are so many factors involved here. If Orchard Hill was going to order the part for you, maybe there was a recent parts price update and surcharge. To leave an ugly review for a business that survived Covid mandates and price increases, supply chain issues, my goodness. Not nice. Orchard hill and the people there know their stuff and have been in business for a very long time. They are very busy if I stop by so they must be doing something right. 5 stars for Orchard Hill.
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November 2022 by J Charles
I was Drawn to Orchard Hill Farm Equipment because of Kirbys videos and knowledge through youtube. Beware when ordering parts. I priced a part to fix my tractor and then called a close compeditor because of the cost and I was shocked to find out OHFE doubled the price ! I called them back to check and was assured it was correct. This has now happened several times and its to bad because they are only hurting the brand and their business.
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October 2022 by Jamie Atwood
Beware of service. I had pretty good experiences up until I brought my tractor in for issues that would have been covered by warranty. Apparently when they cannot duplicate issues they feel they have a blank check to spend your money. No mention of any diagnostic charges until 3 hours in they said they couldn't find anything so now I had to pay. After expressing my frustration with being charged 3 hours they said they would work with me and just wanted to cover their costs. I asked for the bill the next morning, well 3 hours turned into 5 hours and they discounted 2 hours so I still was billed 3 hours at retail rate. Again, I never authorized any money to be spent as it was supposed to be warranty, never signed anything. But not worth going to court over a couple hundred bucks.
