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March 2024 by Kyle Fitzherbert
Clean. Nice staff. Needs more heavy equipment. Not inclusive enough of guys looking to gain more strength.
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February 2024 by Lisa Finn
First time at the gym. Person at the desk was so nice and made check in super easy.
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January 2024 by Keith Pierce
Good quiet place to workout.
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December 2023 by Yvonne T
Excellent staff, equipment options, locker room & more. Very clean.
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October 2023 by Paula arends
Very happy here. Gym is clean and comfortable. Staff are friendly and courteous. Price is great.
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August 2023 by Kurtis McKemmie
This is the smallest and most cramped gym I've ever been to from other locations in western Mass. The machines are literally 8-12 inches apart. Another thing why I came up here is because I was told there is a red light therapy booth. (And that person is wrong). NONE of the Western mass locations have them. Only in the Boston and Worcester area does. I won't be returning to this location. Overall staff is very friendly and the gym is clean.
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August 2023 by Bob McGibeny
Clean, safe, and non-judgmental. Helpful staff. Free parking lot.
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May 2023 by Melina Grimaldi
I’m really disappointed, I’ve been working out here for about a year and a half, doing the same workout/routine.Since this place is a little cramped for space, you have to be creative with your workout.I always alternate my workout by using the weight machine and right after that, I workout with dumbbells or do squats (3 series / 15 reps.) in the same spot, of course, making sure I’m out of the way of other people working out.According to the lady in the front desk: “In order to minimize the time you spend in the weight machine, they don’t allow to alternate your workout or do series anymore”.Well, too bad you can’t feel free to workout in this place anymore.This NEW RULE doesn’t make sense at all. It’s time for a change.
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April 2023 by Jason Wilson
The gym is a little cramped for space, but it has everything you need for most workouts, and it usually isn't too busy. It's not the best gym I've been to, but it's far from the worst!
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March 2023 by Buck Strickland
Waayyy too small. Good luck finding a machine or bench during busy hours.
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October 2022 by Abby Bridges
The gyms are clean and have a ton of equipment and the employees are helpful however, planet fitness itself is a scam. They say they’ll only charge so much but then every month end up going up in price anyways. The only reason I didn’t end my membership sooner is because I didn’t have any close to me until I moved again. I wasted so much money because they don’t allow you to cancel online or through the phone. I’m really disappointed. They also still charged me for this month despite obviously seeing that I haven’t checked into a gym in months (the lady did tell me they would but it’s still frustrating).
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July 2022 by Lambertus Louw
DECEPTIVE ADVERTISINGJust found out that my black card membership benefits doesn't extend to the guests I bring with me even though I had been allowed to do this on previous visits. The manager referred me to the fine print in the club agreement.Checked the agreement and she was right. Amazing how the fine print in the club agreements you sign don't quite match up with the hype in the ads. They're so careful with their wording in the posters and ads that it sounds like a guest can share in your full benefits, but they don't actually say it in the ads explicitly...nor do they say explicitly that they can't like they do in the written agreement.I also discovered that the black card membership DOES NOT give me unlimited access to other clubs like you're led to believe. Apparently, if I go to another club more than 10 times in a month, I'll get billed additional fees. Would have been nice to know that upfront since I had been planning to use another club close to work at least 50% of the time.This comes down to deceptive advertising, plain and simple. Congratulations Planet Fitness, you duped me.The only reason I did not give it 1 star is because it's still a nice gym, it's clean and the equipment is good, if a little cramped. Just annoying to not get the benefits you were led to believe you are paying for.
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June 2022 by Andy DiNapoli
Top notch gym. Great owners and the staff can’t be beat….?❤️?
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May 2022 by Dan
Not a bad place, friendly staff and a better planet fitness then the other locations around me.
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March 2022 by Amy Asadoorian
Clean, never too busy, has enough machines for anything you wanna do. And that hydro massage is awesome!
