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February 2024 by Simon J
The post master James Tisdell is very unprofessional. He has a bad attitude and clearly needs to be retrained
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February 2024 by kevin robertson
1st amendment audit fail. We are watching from Canada (we are friendly)
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January 2024 by Francesca Forrest
I love the Belchertown post office so much. I use it A LOT, as I have a lot of family members and friends overseas. Plus I love stamps. The people who work there (shoutout to Courtney, Brenda, Sarah, and Paul!) are friendly, patient, professional, knowledgeable, and all around a pleasure to interact with. I read about towns losing post offices and just am *so glad* that Belchertown still has this one. Keep on keeping on, guys.
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January 2024 by Jesse
Very un profesional. Need new management/traing.!
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January 2024 by Jesse Servin
Very un profesional. Need new management/traing.!
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December 2023 by Kurtice GAMYZ
I normally leave good reciews only but this post office was horrible except the front clerks. A bald man with glasses and a woman named courtney. Everyone and everything else... was trash services. Including the post master
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December 2023 by Michael Vitale
I have been going in for years. I bring pre-paid parcels in regularly and the staff has always been friendly and helpful. Attitude is important, and if you have a good one, they will to, even when they are busy. That has been my experience.
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November 2022 by Josh O.
wish we could give no stars. anytime I have a package delivered, it gets marked delivered to my PO box, then when I go there and check my PO box there's nothing. go to the front counter and it hasn't been sorted yet. so they make your stuff delivered when they haven't even sorted it. that's not how this should work. if it says delivered to my PO box I should be able to go there and pick it up without any issue. not be told "you have to wait til we sort it"
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September 2022 by kim Brown
Worse ever 3 packages delivered all to wrong place now never got them never reimbursed same answer everytime fill in driver I'm so tired of it....... How hard is it really not only apartment number but name on box to. Wow just wow and postmaster says we won't find it it's like a needle in a haystack so sad
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April 2022 by Kathleen L.
Nothing in this world is perfect but, the clerks I've met at the Belchertown branch have all been helpful, pleasant (and particularly nice during the difficult times of the COVID outbreak).
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April 2022 by Dj Fuentes
Poor customer service rude and unpleasant.
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January 2022 by Robert Thrasher
Thus has been a tough season for everyone. The B'town staff has gone above and beyond for my family including my disabled father in law. In today's icy rain my wife slipped and the carrier got out and checked on her and helped her up. Thanks to all the B'town staff
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August 2021 by Ash Crawford
SUCH PLEASANT PEOPLE. Honestly you never have a good experience at the PO. But Jim and his kind staff are friendly and super helpful. Thanks friends!
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July 2021 by Charles Bliss
Not at all satisfied with the postal service these days. Last time I used overnight delivery paid the extra cost and the parcel arrived 7 days later.
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December 2020 by Phillip Mosakewicz
This is the rudest Post Office that I have ever been to. I run a business and drop off packages daily with no problem. Today 12/1/2020 at around 3:30 I stopped to drop off 22 packages. This was after I drove by earlier and the line was long. When I brought my parcels in there was no one in line. I had to run out to my car 3 times. They had 2 people working the counter. Amy who waited on me and this very rude girl Brenda. As I was running in and out Brenda left her window and line line was 4 people long. Brenda returns to the counter and tells me I need to come earlier and drop off my packages and then come back for the receipt. Then she starts telling me I can only bring in 10 parcels. I work another job so I get there when I can. I pay hundreds of dollars on postage to be treated this way! Seems like Brenda does like her job and maybe should not work the counter! I feel I should not have to come back for a receipt when I am already there. As it is I have customers looking for parcels that have been shipped out for over 2 weeks with no updates. All my parcels are 2-3 day shipping and half of them don't arrive on time. How do you expect me to trust someone to scan my parcels. Amy didn't say a word during this out break from Brenda. I have been to other post offices and had great service! So much for customer service! One bad apple ruins it for everyone. With Xmas right around the corner they better get some new counter help or transfer the bad apple Brenda to Springfield!
