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September 2023 by MOHAMED SADIQUE ABDUL CADER
Delivered the part when I said I don’t need the part and they refunded after I took back the part without any hassle
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September 2023 by Steven Carlin
Great service, greeted with a smile and a handshake,professional,had the headlight i needed, fit perfect, works great.
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July 2023 by 039 auto
We had the pleasure of shopping at the Westover Auto Salvage recently, and their customer service truly exceeded my expectations! From the moment I reached out with inquiries to the swift and helpful responses, I felt valued as a customer. BAB went above and beyond to assist me in finding the perfect used auto part for my car. It's evident that they prioritize customer satisfaction, making this store a gem among used part retailers. We highly recommend the Westover Auto Salvage for their outstanding customer service; they've earned our loyalty for future purchases!
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June 2023 by Nefeli Forni
Excellent service and wonderful experience overall. Everyone was so nice both on the phone and in person; very patient and kind. Katie was simply the best. Thank you so much!
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June 2023 by CADILLAC 59
Great service easy transaction highly recommend
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May 2023 by patrick jackman
Excellent customer service .reasonable pricing.
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April 2023 by Paul Green
Very easy to use salvage yard friendly customer service definitely use them again
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March 2023 by Donny Roberts
The cost of parts is fine if you don't mind the owner talking to you like a child. There's no excuse to literally start screaming at a customer and talking down to them all because they put a part on the counter because they missed your sign. Maybe but a pad on the counter and customers with common sense will use it or put the sign in the center of the counter and not at the far end of it. I've had great experiences there with the actual workers but, after seeing the reaction of the actual owner, I don't see myself going back or ever referring anyone there again.
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February 2023 by Chris Petersen
I ordered a seatbelt for my 2002 Ford Ranger. I don't live close to the yard so they shipped it to me at a reasonable cost. It came faster than I thought it would. Unfortunately it came to me jammed because they forgot to tie off the seatbelt to prevent it from overspooling and jamming. I called and explained the situation and the guy on the phone knew immediately what I was talking about and credited my card for the full amount. The guy I talked to said I might be able to unspool it if I messed around with it a certain way, but still gave me a full refund. A few days later I had to time to try the method of getting it to work and I got it unstuck. When I called to tell them that I got it working and to pay again the guy said he wouldn't even charge me. He appreciated my honesty and I appriciated their incredible business ethics. Very rare these days. I wish I could give them more than five stars!
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February 2023 by Guber Mon
Fantastic, they pull the parts for you and it comes neatly packaged . Would go there again
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February 2023 by Ben Fierst
Best staff, they know the part your looking for. And have the best prices around.
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November 2022 by Andy Skiff
Great place for car parts, excellent service
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November 2022 by Jay Gouin
Top place to go for the parts you need most times at a price that won't break the bank
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August 2022 by Nikita Salagornik
Great place to buy parts from. Always got my parts delivered to me on time and even earlier then expected. A couple times I needed some reciepts rewritten for salvage inspection, and the guys here never gave me a hard time about that. Definitely recommend!
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August 2022 by Mike Mango
I called late this afternoon (on a hot Friday) and the gentleman that I spoke to was so understanding about the situation. I felt bad that someone had to go into the yard in this heat. I was calling for a part for my fathers car and they went above and beyond… highly recommend
