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June 2024 by Alexa R.
The employees at this location are so rude if you hate retail and customer service this much you can get another job?? I went in and saw the BOGO sale for the minis and the display for the minis was big and a little bit unorganized so I just wanted to double check that this promotion applied to everything on the display and I asked the older lady who was standing next to it if the BOGO applied to all the items I see and she goes "That's what the sign says doesn't it?" Like yes I can read the sign but there's so many products i wanted to confirm. And little do I know when I get to the register one of the mini items I had picked up was not part of the promotion, so I asked this other younger cashier if I could go swap it out for something that was and while I did that she started taking a different customer which was perfect and gave me more time to look. I started browsing until she was done and then I hear her say "Oh she's still looking around I don't know what she's doing" like what? I'm literally just looking at products right next to the register while you finish up with your current customer and then ring me up next. They all need to relax.
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March 2024 by Tracy L.
I do A LOT of business in Ultra Beauty - and I set an appointment on Friday, March 1st for multi tone color and cut for Sunday, March 10th at 11 am with Jessie W. $174.00 service. I received confirmation and reminders of my appointment up until today. 13 minutes before the appointment I receive a call from, I believe Terry (Theresa R.), who - based on reviews is also in the salon, that my stylist "can't make it in today". This is unacceptable, unprofessional and I highly recommend if you would like to be respected as a customer and spend you money - do not go to Ultra Beauty at 249 Hartford Avenue in Bellingham, MA. You will receive FAR better consideration with a more elite salon - that I may add - charges the same and has far more experience.
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December 2023 by Dawn C.
Brought my niece to use a gift card she got for Christmas. Only 1 woman asked if she could assist me. I didn't need help but I appreciated her customer service. Spent a good 40 minutes in the store being simultaneously overwhelmed yet impressed by the variety products. When we were ready to checkout the cashier Laurel seemed utterly disinterested in us. She got even less friendly when I declined to sign up for their rewards program. She informed me that I wouldn't be able to return anything if they didn't have my phone #. Clearly a lie. Back of receipt says otherwise. Zero personality ='s not returning.
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July 2023 by Mary L.
Terry just cut my hair. Thank you very much for your attention to detail. Let me back up a bit. A few months ago I didn't even know ULTA had a salon. I was in to pick up a few items and was in line to cash out and I noticed one of the salesperson's curls. I have always loved curly hair , as mine was stick straight. I complemented their beautiful hair. One of the sales person piped up and said we can give you curls; and so Terry did!! It takes me 8 minutes to dry my hair. I can go days between washing it. And Yes, everyone is polite and friendly. Thank You
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April 2023 by shannon cormier
Shay was incredible!!! 100% recommend for all things eyebrows!!
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February 2023 by Cassidy Kuehl
Shay is THE BEST!!! I’ve been going to her exclusively for years and will never see anyone else!Services: Eyebrow beautification
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December 2022 by Nancy Shaffer
Shay is fantastic! I have naturally thick dark eyebrows and I am very picky about waxing - I usually just want them "cleaned up" and in many cases, the person doing the waxing makes them too thin or too arched. Shay understands what I want and leaves my brows very clean and natural looking.Service: Waxing
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December 2022 by Brianna Davidson
Shay always kills it with my brows! She is such a perfectionist when it comes to her work. I already can’t wait for my next appointment!
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December 2022 by Ashley Durand
Had a Benefit eye brow service done here and Shay did an PHENOMENAL job! She knows what she is doing and I will be going back!
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December 2022 by Deanna Tharp
Shay is amazing!! A true expert in brows, I highly recommend!!Services: Eyebrow shaping
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December 2022 by J P
Shay is wonderful ! Always leave with perfect brows :)
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May 2022 by B F.
It was my first time at Ulta Salon in Bellingham, MA and i only went there because a stylist i have followed wherever she went was working there. Her name is Christina and as always she did a great job. It was my first time not using Goldwell because i have a sensitive scalp. She assured me that Redken would be fine with the sweet n low mixed in. She was absolutely right! No issues with my scalp and my hair came out awesome! She covered the gray and put in some low lights. I was so happy with the end result. Christina is the best!!
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December 2021 by Andreina Versastylesbeauty
I have been seeing Shay for my brows for the past 6 months . Shay is fantastic! she is professional, detailed, and is very knowledgeable. I love getting the Benefit Wax and relax service so while I get my brows done I get their under eye deluging patches. I feel pampered and my brows look fabulous every time.Book with Shay you will no regret it ❤️
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December 2021 by Adrianne Leigh
Shay is the best! She makes it so painless, and she's a great conversationalist. She knows exactly how I style and fill my brows, and how I like to cut a slit into the arch, and she always takes that into account when shaping. I always did my own brows before, but never again- Shay is so worth it!
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December 2021 by Julia Macario
I have been going to Shay for 6 months now to do my brows. Shay provides an amazing experience her station is very clean. Shay takes the time to map your browns and goes above and beyond to ensure your brows look the best.Service: Body waxing
