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December 2023 by Mardem Ribeiro
Whoever groomed it did an awful job—not going back.
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December 2023 by Anthony Zappella
It's the only place to take your dog. They treat my dog like it is their own.
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November 2023 by Pam C
Best groomer around!! So friendly & accommodating.. I've taken both my Yorkies, Mable & Maggie here for yrs. & have never had an issue & the bakery is amazing too ..
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November 2023 by Pam Crosby
Lisa is a Great Groomer my little Max really like her.Best Groomer in the area.
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November 2023 by Gerald Fitzpatrick jr
Great place to bring your pets for grooming and foods. All the people there love what they do and it shows.
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October 2023 by Amanda Kahr
We went here for the first time with our two goldens. They did a wonderful job on the cut itself and also smelled wonderful for days! They are also very reasonably priced compared to other local groomers
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September 2023 by Jaskirat Kaur
This place is HORRIBLE!!! They injured my 4 month old puppy, saying that he was anxious and not working with them, but this wasn't even my puppy's first grooming, he had gotten groomed at 3 months. Additionally these people are wildly racist. After several requests on our end to reimburse my puppy's $500 medical bill that the vet said was caused by them and asking them to reimburse my puppy's grooming fee, they began to outright insult my mother. The owner called my mom throwing allegations of trying to get money out of their business and making fun of her accent in a mocking tone. He threw around made-up laws and threatened my immigrant mother with lawsuits when it was OUR puppy that was hurt by THEM. PAWS AND CLAWS IS A SCAM AND THEY STAFF IS FILLED WITH HORRIBLE INHUMANE PEOPLE!!!! They do not care about vour pet. all they care about is their money. If I could give this place a 0 star, I would. They are a horrible business with a racist staff.My mother tried to work with them in the most professional way possible, in fact she didn't even present the claim to them our puppy's vet did. This business is money-sucking themselves and trying to make it seem like we are the money-sucking ones.Just because we are immigrants and people of color does not mean that we are out to scam everyone for money. The ONLY reason we were getting a reimbursement IS because our puppy was physically abused and injured by these horrible people. It's not like we're complaining about his haircut or the quality of the treats, we are complaining about a serious issue. Yet, instead of working with us and trying to find a way to compensate for injuring our puppy, these horrible people find no other way todeal with situations that to exercise the power structures that have been in place for years and THREATENING US. DO NOT GO TO PAWS AND CLAWS!!!!!!!!!!!!
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September 2023 by Kara Cabana
Best pet groomers and bakery I've ever been to. I love their Halloween costume contest and easter bunny photos. Great experience for kids and their furry friends! Also pepper loves the treats and birthday cakes!
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June 2023 by Kim W.
I tried this place again after 7 years with my 2nd westie. Although I gave instructions on how I wanted her to NOT have a line around her body and be blended instead, she was cut the same as my other dog 7 years ago. Her face is not even on both sides and they didn't do a sanitary cut. I will not be going back.
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June 2023 by Lireycha D.
Horrible! I cried when I picked up my puppy today, they just cut all of his hair out & did not take the time to give him a nice trim, they just chopped it all off... also, they gave me a time frame of 2hours & ended up keeping my dog for 6 hours Idk where my dog was or where they had him or if he was ok. The lady was super rude & seemed very annoyed when I called to ask about my dog. Just a tiny harmless shih poo got a bald haircut.. they brought him out after I had already paid if I would of seen it before I wouldn't had paid them a dime, my dog also came home super thirsty,'im guessing they didn't give him water while keeping him in a cage for 6hours... this place needs to be inspected immediately! Please go somewhere else,.. posting a before & after
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March 2023 by DAMIAN F. Planas
The best experience ever, here I felt like Family. Pet Smart and others like those Stores need like 100% to reach to your standard. Sorry about them. You are the best.
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March 2023 by Lynne Young
I love these people, and so does my dog!!Great grooming andalways welcoming.Awesome homemade treats too!!
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October 2022 by Julie Guido
I can't say enough good things about Paws & Claws. I've been taking my dogs there for grooming for over 20 years. ( different dogs obviously ) The staff is always gentle and thorough.
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July 2022 by Dan F.
I have two Maltese that I use to have groomed by Pretty Paws Pet Salon in Millis. I had brought my dogs to Terry for years and her sudden and unfortunate death left a huge hole in the dog grooming industry. I have tried several groomers and they have all been mediocre. I called Paws & Claws and the woman I spoke with assured me they have experience grooming the Maltese breed. When I dropped them off I spent considerable time showing the groomer pictures and explaining the desired style. Upon picking them up I could not believe how terrible my dogs looked. They were essentially shaved down to nothing and what made things worse is the unevenness of their hair cut. Not only is the hair irregular all over their body, but if you look at them head on their faces look warped. The only pleasure of the job performed is it made my children laugh at how bad they look. I do not recommend them and would never bring another pet to them! Don't take my word for it - look at the picture and form your own opinion.
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June 2022 by Ginette Preto
I called in a slight panic, our puppy Goose couldn’t see because his hair was over his eyes and his poor nails were causing him to slip on the floors. His nails are black so I’m nervous to trim at home. We had an appointment at a different groomer in Medfield who was unable to work with our nervous puppy. Couldn’t trim his nails and wouldn’t groom because our puppy was too squirmy. Paws and Claws was so kind and responsive. They had me bring him in the same day for a quick nail trim and face trim. They did a great job. He looked so happy (and cute) to be able to see without the hair in his eyes. We booked him for a full grooming a week later. The next appointment went well, our puppy is super afraid of the clippers buzzing sound so they just trimmed his paws, bum, belly and face. He looks great. They suggested we try a grooming with clippers again in a few weeks to get him more comfortable with them. I love that they care about the dogs level of stress and worked with him to find a balance between getting as much groomed as possible and not hurting him. They are reasonably priced and I’m happy to support a local business and people that clearly love animals and are so skilled at grooming (even my nervous 6 month old puppy - Portuguese Water Dog). We look forward to getting our Goose used to the grooming process and appreciate Paws & Claws for coming to the rescue. PS- my dog loves the doggy ice cream.
