Stop & Shop is a neighborhood grocer focused on delivering a wide assortment at a great value. Customers love it for its fresh products in every department and great sales, like bundling ground beef with free taco fixings. The produce department offers both organic and non-organic fruits and vegetables, fresh herbs, and plenty of salad choices. The smell of cookies baking and rotisserie chicken cooking in the morning is noted. Many find it a great store where they can find everything needed. The GO Rewards loyalty program delivers personalized offers and allows customers to earn points for gas or groceries. Shopping options include in-store, online for delivery, or pickup. Curbside pickup is appreciated, with staff described as pleasant and helpful. Some reviews mention issues, stating that after COVID some store layouts changed and no longer make logical sense. There are occasional complaints about prices having doubled and tripled, leading some to only shop for certain sale items. Isolated comments note a need for better management in specific locations, though most stores over the years are described as clean and organized. The store remains committed to fighting hunger in its communities through its School Food Pantry Program.
