The Paper Store is a popular retail shop known for its friendly staff, wide selection of gifts, and helpful service. Customers often appreciate the helpfulness of the employees, who go out of their way to assist, even offering discounts when issues arise, such as a missing box. Many visitors enjoy shopping here for gifts, ornaments, and personalized items like engraved bottles, which often turn out beautifully. The store is also appreciated for its charitable ornaments, which customers purchase to support causes, even though some limited editions sell out quickly. Visitors have described their experiences as pleasant, with staff showing kindness and genuine care. The store's atmosphere can be busy, especially during grand openings or peak seasons, but staff members remain helpful and accommodating. Customers also enjoy the variety of unique items available, such as musical gingerbread houses and ornaments that make great centerpieces or gifts. However, some reviews mention that the store's older locations may have less friendly staff and less clear sales signage. Overall, The Paper Store is loved for its gift selection, helpful staff, and the warmth it offers to those shopping for special occasions.
I’ve been here multiple times and the staff have always been extremely friendly and helpful! Today I got a bottle engraving done and it came out great. Overall very pleasant experience and kind staff.
November 2022
I went on the busiest day of the year, their grand opening. It was super busy but the employees were so helpful, and the woman that helped me gave me 40% off on my item because the box was missing! It is a joy to shop here!
September 2022
It would be great, if only they sold actual paper.Stock some stationary from Terrapin or Crane & Co
