Cityside Subaru is highly regarded for its exceptional customer service and friendly atmosphere. Customers consistently praise the professional and caring staff, who go above and beyond to assist with both car purchases and service needs. Many reviews highlight the positive experiences during vehicle purchases, noting efficient processes and knowledgeable staff who answer questions with patience. Specific team members have been commended for their genuine support and expertise, contributing to a welcoming dealership environment. The service department also receives high marks for its responsiveness and dedication to customer concerns. Whether it’s squeezing in appointments for urgent safety issues or providing thorough explanations during service visits, the staff consistently demonstrates care and professionalism. Customers appreciate the hands-on leadership of the service manager, as well as the proactive approach of service advisors who ensure a seamless experience. Families returning for service over the years have noted significant improvements and attention to detail, which fosters trust and satisfaction. Recent updates about a new facility with family-friendly features show Cityside Subaru's commitment to enhancing the customer experience. Overall, Cityside Subaru is recommended for anyone in the market for a vehicle or in need of reliable service, making it a standout choice in the community.
My husband and I had an exceptional experience at Subaru. We worked with Flavio Fonseca who was patient, knowledgeable and thorough. He took the time to explain things to us and be available to us. Eric Burd helped us arranging the finance of our new car. He also was very patient and knowledgeable answering all our questions.
September 2026
Communication was solid. Service was performed as promised.
September 2026
Stephanie was super helpful - the team had me in and out within 30 minutes.
