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September 2023 by Alby B.
After experiencing CVS I no longer could handle the disregard of the customer. My doctor recommended Osco at start market. The staff couldn't be nicer or more helpful. Mirham the manager is so helpful.
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November 2020 by Hubert H.
Decent selection of standards goods and foods - a bit overpriced but aisles are clean and staff are generally helpful. Mostly disappointed in the fresh produce section - they can be much more ambitious about getting fresh produce, greater variety of produce, and lower prices to encourage healthier eating and consumption.
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August 2020 by Laura W.
This review is for the pharmacy at Star Market, and specifically for Barbara. Twice now she has gone way out of her way to make sure my family has gotten what they need. It's clear that she cares a lot about her customers and her work. Thank you so much, Barbara!The grocery store is fine, it's a grocery store.
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August 2020 by Meghan G.
The produce here is disgusting - 75% of it is straight mush, flies and all. I don't understand why this hasn't been addressed. Prices aren't great either . I'll stick to Trader Joe's or Wegman's....
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June 2020 by Michael M.
BEWARE during the pandemic of this store. Went here on a Saturday, and no one counting people outside or in, it was a free for all to come and go. There is a sign stating 100 person capacity but if no one counts who come and goes then what good is it. Also no one was wiping down cart. People were dropping them and taking them like everything was normal. MARKET BASKET has great procedures with capacity management and cart cleans. The best is Trader Joe's in Brighton. They keep all carts separate from what's clean and what's dirty, they sanitizer your hands when you enter etc. Star Market Belmont is just a pool of germs and no accountability. Staff wearing masks below there nose etc. stay away from this market.
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May 2020 by Roberta R.
Really poor produce. They will sell fruit whether it is good or not. I've bought watermelon, opened it up and it was mush. So messy that I couldn't bring it back. Yet when I complained and wanted a refund with my receipt (which they did) they warned me that from now on I would have to bring back the product--really? Did they really want the rotten melon on their counter? I've started shopping elsewhere because I can't trust their produce.
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March 2020 by Thom L.
I was too late getting to Market basket and decided to go to star market was very dissed. Milk was at 3.50 cent a gallon, coffee cream through the roof and in order to get a sale it was like buy 10 or five of the item to obtain the discount. You can get a good idea of overpriced store by how much they charge for dairy. This must be an independently owned store to have prices that high. Avoid this store unless desperate and everything else is closed.
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January 2020 by P C.
It continues to amaze me how the quality of the produce here can be so poor. Clearly it's not in good shape buT yet they put it out and don't care. Please improve this.
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January 2020 by Meme C.
First time shopping here. Issues: No bags for fruit trays. It was placed in a paper bag and the lid wasn't taped down so it opened in the car. Disaster. No baggers on duty. Greeting cards are outside the shopping area and in front of the store past the registers. The "stationery" isle had no stationery. Definitely a great layout for food but the other isles are cramped so I didn't bother going into that maze.
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December 2019 by Paul Z.
Not a great grocery store. The typical experience here starts with a poorly designed parking lot that makes it difficult to maneuver and find a spot. Like a lot of the other reviews say, the staff usually isn't very friendly so I usually prefer to use the self checkout line if I don't have a lot of stuff to buy. The selection is okay but the prices are kind of on the high side, I prefer to go to Trader Joe's when I can.
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December 2019 by Maria G.
Wow, writing this review just so I remember to avoid this place in the future. Why is everything so expensive here? I really should have read the reviews before I shopped here. I had a long grocery list but decided to only buy half of what I wanted. I did see a discounted section for frozen food. The sign read something like due to a power outage issue, we are selling these frozen products at 50% off. I took a minute to read this sign, and this older lady walked by and said I wouldn't risk getting sick to eat that stuff. I didn't have a problem with the clerks. Yes, they were slow, but that's tolerable because I was not in a rush. Won't be back.
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December 2019 by CJ C.
Good luck to you if you plan to shop at this Star market. The clerks were very rude and unfriendly. I have been shopping at so many different grocery stores. This supermarket is the worst one.
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September 2019 by Kathy T.
This store is the worst. Aside from the fact the store is so ridiculously expensive, the staff are just so rude. They don't even acknowledge you are standing there when you go to the register nor do they even say thank you when you're leaving. Not asking to make a best friend here...just common courtesy, folks. I have lived in Belmont For 30 years and used to shop here every week for my family. What has happened to this store? I was stopping in a couple times a week on my way home from work because the location was convenient. But now, the expense, the inexcusable attitude, the lack of customer service skills and basic common courtesy, have me happily driving a couple miles further away from this Whole Foods wanna-be. "Have a nice day"!
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August 2019 by Sheree D.
I've never reviewed a grocery store. But as the cliche goes, there's a first time for everything. Staff is rude, particularly the woman behind the customer service counter this morning. I attemped for the 3rd time to pick up a package that they claimed hadn't yet arrived... until today she tells me that they "sent it back" because it had been too long. Then, to make matters worse, she just started taking care of the customer behind me while I was still at the counter and asked me to "move out of the way" without even asking if I needed anything else. Spoiler alert: I needed something else. But EFF these people.
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August 2019 by Kenneth O.
I've lived in 10 states and many more cities. I've also shopped at many supermarkets. The Star Market has fine food, at top prices. It also holds a record for hiring the slowest employees, training them for days and days in the fine art of not being able to locate the proper place to scan your groceries, not knowing what basic vegetables are or what codes to enter into the machine, and otherwise operating at a lifeless pace. For a time I shopped here because it was close to home-- but I discoverers it was far quicker (and cheaper) to drive an extra 15 minutes away.
