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January 2025 by E F
Poor customer service.
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August 2024 by Sam Sanders
The elderly clerk was extremely dismissive and did not even try to help me with an Amazon return. I had attempted to make the return at other locations and told that I needed a different label. I printed and attached the appropriate label to a used Property Mail box and went to this USPS location. The clerk practically refused service saying the box would drive up the cost and that shipping to China isn't even worth trying. She even said in a haughty tone, "I don't even do Amazon, so I wouldn't know." This kind of incompetent and air of superiority is beyond unacceptable for a civil servant. Needless to say, I will not be using this location again, despite its convenience.
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July 2023 by Daniel F.
I just tried to use thie office at 2:30 PM on a Monday and was met at the door with a handwritten sign saying they were *closed*. At 2:30. On a Monday. So I tried to call their listed number to find out what their hours were (since they obviously differ from the posted M-F 7:30-5:00).No answer. Dumped into a generic VM system.Amazing.
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June 2023 by Simone
The people who work here are nice. I think if they are going to close for lunch it should be the same time every day - or included in business hours. I previously went around 12:30 and it said they closed from 12-1 for lunch, so I went later this time to ensure they would be open. I get there at 2:02 and they are out to lunch until 3. Going to start walking to the other Belmont office from now on.
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June 2023 by Saba Rezaei Rashti
They lost my mail and did nothing about it !
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February 2022 by Hubert H.
Excellent service, quick and professional. Questions answered accurately and succinctly. Not much space in the office, so lines are sometimes out the door.
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February 2022 by monkey pics
Office opened, during opening hours, but they decide to be close without any reason given just saying to walk 10 more minutes to the next office... What a great service!
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February 2022 by Bayhas Kana
Friendly staff
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September 2021 by Justin Kwiatkowski
Respectable local post office,offering a wide variety of services for all customers.
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March 2020 by Anna Davis
HORRIBLE AND RUDE
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March 2020 by Sarah Mei
They literally threw my makeup order up two flights of stairs
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October 2019 by I M
The older big man was very rude and not professional attitude.
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November 2018 by Donna G.
Here we go again... If this place was a real "business" they would be out of business. Today went to mail a small package to WIsconsin - I put a Priority Label on it was asked "Is this what you want Priority". As I said "why do you ask", woman told me it would be almost $3 cheaper by regular mail. Very nice. Then the real story starts It was now 4 50 as she told me to take the label off and write on the package. A friend walks in and we exchange pleasantries, clerk announces "WE ARE CLOSING IN 5 MIN", I bring up my package and told her " If I made that announcement at my job I would be fired if customers were in the shop". I then asked to purchase the Santa Christmas stamps and was told" He already put them away"!!! At this point 5 pm the lights were shut off, a huge bin of packages was wheeled out and placed by the front door by a male clerk who looked as friendly as an attack dog - I made my way around him and it and left saying this is the last time I will walk in here. I live near by but have always hated the place. I am an older woman and i do not have depth perception I should have fallen and sued - Imagine turning the lights out with a customer still on the premises. I hope to file a more formal complaint as I have done in the past but just had to write this tonight.
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August 2017 by Anne K.
I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!
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March 2017 by Haojun Guo
One staff there was so rude. Was impatient and rude when I asked her questions.