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February 2024 by Donna G.
No one better than Wanda - great customer service old school ! Keep the business local and thriving.
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January 2024 by Riley V
Extremely weird vibes in here. First and last time I’m visiting. Lady Somehow managed to make one transaction very unpleasant, long, and bizarre. It’s a place I’d go to in an absolute pinch but otherwise I will happily drive an extra mile rather than walk 5 min to this place.
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November 2023 by BELVIDERE SCULLY GROUP & AFFILIATES
Excellent & down to earth owner. Great neighborhood hardware spot.
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June 2023 by Thomas Einstein
We've been coming here my whole life and we love the store. We find the folks there to be friendly and helpful.
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May 2023 by Steph S
Can see why their shutting down. The deserve it! You can see how horribly they treat people even by how they responded to customer reviews instead of trying to fix how they treat others. You can’t keep a business and treat people so nasty like you do. It’s not that hard to be a decent and kind human and if you can’t be then you shouldn’t have opened a business. ?
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October 2022 by Phil Brooks
We love this place. A nice old-fashioned hardware store with a good selection of quality hand tools, fasteners, electrical and lights, kitchen, plumbing, etc. Of course it can't compete with a big-box for sheer inventory, but atmosphere, friendly dogs, new toy section, and quality service make it our first (and often only) stop on any hardware shopping trip. Unlike at an impersonal big-box store, Wanda is always willing and able to help decide exactly what fastener or part I need for any odd job.
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August 2022 by Darryl Johnson
I'm honestly quite perplexed at the negative reviews that people have given this place. Every time I went they've been super friendly and helpful.
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July 2022 by David Powelstock
Great, personal service. If you're nice, you'll get nice back. Works for most of life, too.
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June 2022 by Sarah D.
I have not personally worked with this business, but this week somebody driving a Winter's Hardware truck was doing landscaping work at a house in my neighborhood. The man mowing the lawn was screaming profanities and yelling at the young woman working with him and using the leaf blower. He was verbally berating her and pushing her back towards the car . Several families in our neighborhood called the police due to the disturbance. When the police came, the man became more agitated and started yelling at the cops and swearing at them. This was VERY alarming to see happening in a very family oriented neighborhood.
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February 2022 by Mike S
I would not recommend Winter’s hardware to anybody. The lady at the counter was an absolute “see you next Tuesday” and made sure everybody in the store knew that she was better than them. Unbelievably bad service and very rude. I took a look at reviews after my experience and it looks like I’m not the only one who had an issue with this lady. If I had the time to go to another store I would’ve and not given this place a dime of my money. Please avoid this place at all costs!
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February 2022 by Geri Blitzman
Cannot say enough wonderful things about this place and terrific manager. She has helped me over many years with so many home issues and simple repairs. I trust her.Knowledgable, caring and hard working. So glad that she is still serving our community. Thank you. Stay well and open! And maskless people, stay away!
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September 2021 by Jessie Connor
Staffs were nice and helpful.
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June 2021 by Nick C.
It's a little rough around the edges, but they have what you need, and the staff is knowledgeable. This isn't Home Depot; they don't need to check their phones to answer your questions.
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March 2021 by Evan Malley
She ALWAYS has the thing you need,even if you don't know what that is...she does and knows where it is in her store
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January 2021 by Hope M Stone
The store owner seems to like a challenge figuring out a solution to what ever you're trying to fix...