Bluemoon Smoke Shop is a very clean and well-organized store with a wide selection and competitive prices, often with good sales or buy-one-get-one offers. The staff is consistently described as amazing, super helpful, knowledgeable about the products, and not pushy. One woman who works there is highlighted as an incredibly friendly and nice person, a primary reason customers return, and she is known to give incredible deals on glass pieces. Another customer found a male employee to be more than generous and helpful. Overall, the staff is very polite and kind. However, a significant criticism involves the shop's policy on faulty products. One customer reported multiple disposable vapes being faulty, dead within hours, or leaking significantly. When bringing this to the shop's attention, they were told there are no exchanges or returns, a policy the customer finds unfair given the premium paid for the products. Despite this issue with product reliability and the return policy, many customers praise the friendly service and good prices, with several stating they will definitely be coming back.
Always trying to help you great customer service. This is a store that knows how to run a business
July 2024
This is a nice shop very clean and well organized with a wide selection and competitive prices often good sales or bogo. Woman who works there is an amazing person and the primary reason I keep going back. She is knowledgable about the products, super helpful but not pushy and she’s one of the friendliest people around!
May 2024
Best smoke shop around! Bina is so nice and helpful always smiling and we chat!! She’s so sweet❤️
