Bridge Street Automotive is a highly regarded auto repair shop known for its fair pricing, integrity, and exceptional customer service. According to reviews, the business is run by an owner named Mike, who is consistently described as kind, professional, and willing to go the extra mile for his customers. Customers praise the shop's honesty, with one reviewer noting that the mechanics are "very honest and upfront if there's anything wrong." Another commenter appreciated that the owner took responsibility and reimbursed them when a mistake was made during an oil change, demonstrating the business's commitment to customer satisfaction. The reviews highlight the shop's competence, with one customer describing the work as "first class" and another stating that the mechanics "always explain what is wrong in very understandable terms." The business is also praised for its clean and well-maintained facilities, adding to the overall positive customer experience. Many customers have been loyal to Bridge Street Automotive for years, with one reviewer mentioning they have been bringing their vehicles there for over a decade. The shop is known for providing reliable services, including tire rotations, oil changes, and inspections, often going the extra mile to accommodate customer needs. Overall, Bridge Street Automotive is widely praised as a trustworthy and competent auto repair shop that consistently delivers excellent service and value to its customers.
Helped me out with an oil leak without an appointment. Mike was very kind and I will definitely go back.
September 2023
This is the best auto shop in the area in my opinion. They always explain what is wrong in very understandable terms and are not intimidating or condescending. Very honest and reliable!Service: General repairs & maintenance
January 2023
This is my new favorite auto repair shop. They took great care of my car and earned my trust in just one visit.
