CVS Health is conducting coronavirus testing (COVID-19) in select states, where anyone age 10 or older can get tested. They offer lab testing and rapid testing, though high demand may cause lab delays. Despite some mixed reviews, the pharmacy staff is generally described as great and friendly, taking the time to answer questions and concerns. However, the service at the pharmacy has been criticized as lousy, with long wait times and busy staff leading to poor attitudes. The store itself is well-stocked and clean, though the lack of cashiers often means customers have to use self-checkout. Some reviewers have expressed frustration with the CVS app, feeling pressured to use it when picking up prescriptions, even though it's not mandatory. Overall, CVS appears to provide a mixed experience, with the pharmacy staff receiving praise but the service and app-related issues causing frustration for some customers. The business remains a popular choice, especially for its 24-hour availability and coronavirus testing options.
it's a great store. very clean and the people are nice there. it's a good place. I like it
January 2024
I don't understand the poor reviews. Toni is amazing, she takes the time to answer any questions or concerns. The pharmacy staff is great! They can't control the wait times and how busy it gets. They do their best.
December 2023
Got what I needed as usual and used a coupon so over all a great value
