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May 2024 by Travis Blane
This place is the best! They set the standard in customer service and are so lovely to the dogs. I trust them as much as my family or more with our dog. Auggie loves coming here and they’ve helped my 11 year old dog with pretty sensitive skin to improve so much over the years. I come here every 3-4 weeks cuz our lab retriever loves it so much.Same staff, same owners. This is one of the most well run small businesses I’ve ever worked with and would recommend to all.
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February 2024 by Dustin P.
I do not understand the negative reviews for this business, perhaps they are true and correct but I have never seen or experienced anything described. The owner is a darling of a woman, the store is very clean and well stocked. The staff seem very caring and do a great job grooming my 135 lb. Central Asian Shepard. Ears, nails, shedding treatment etc., all of these are excellent by my experience. The dog is totally dry and gorgeous when she comes home! The value is unparalleled, have you ever washed a dog?? It is a nightmare!! Thank you Dog Spa, I really appreciate you!!
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February 2024 by A S
Great Spa I brought my German Shepherd Malamute Mix for grooming she was stinky! She is well behaved but I guess she did a little running around the place and opened a few doors on her own! They were very nice and explained how silly she was and that she had everyone chasing her.After her deshed and bath she felt and smelt like a whole new dog. I honestly didn't realize how badly matted her fur was by the skin until after her spa treatment it's much easier now to check her for ticks and I can actually feel her skin when I'm scratching her before it felt like unbearable layers of deep fuzz. My dog was very Happy she feels and smells amazing now definitely going again and more often it made a huge difference with her coat and she doesn't shed as badly!
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February 2024 by Jazalyn Reader
Juliana took my crusty german shepherd and made her into a lady fit for best in show. Thank you for making my shep beautiful and fluffy!
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January 2024 by Teaticket
Dogspa is amazing; we’ve been bringing our dogs here for the better part of 20 years (and 6 dogs). The staff is first class, the facility is clean and well-stocked, and the prices are very competitive, particularly if you have a dog whose coat requires regular maintenance. The groomers know what they’re doing and take the time they need to ensure all grooms are to breed standard. It may sometimes take longer than other places, but they use the most current tools and the best products keep your pet comfortable and as stress-free as possible. They also work hard to accommodate special requests and last minute appointments. Is it perfect? No - but it’s pretty damn close.
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September 2023 by Larry S.
Is it true you used dawn dish soap on my dog? I trusted you! I was told you used premium natural products. Just to save some money you used dish detergent?
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May 2023 by Drew Morgan
For the price, this is going to be your best option for grooming in the area. We tried a lot of the local options but got recommended by a friend to go here.Our dog comes home smelling so much better than when she came home from other groomers.They do big dogs and small dogs, and have the nicest staff
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May 2023 by Lauren DeChant
First time with our 3yr old dog today and her grooming is perfect! Really nice, friendly staff who are clearly great with dogs. Will be back!
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May 2023 by Laureen Hyde
Danielle is great with my dog always perfect grooming!!
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May 2023 by BonBon H.
Not so happy customer. Dog was at the groomers for 6 hours only to pick him up looking like the same dog but with a bandana. Sorry to be TMI, but he still had dingleberries on him, maybe even more somehow than when I dropped him off, and the wet marks under his eyes. It was also SO expensive. I can't believe how much I paid for this service. I also had to call to see if he was ready because I never received a call and it was almost the end of the day. He's soft but what dog isn't soft after a bath.
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January 2023 by Destiny C.
AMAZING service all around. From the moment we walked in we felt the love and were completely comfortable. My Bernese mountain dog was in rough shape after a couple weekends of playing in the snow with puppy friends. MOOSE now looks like a new dog!! Thank you, Ashley and the rest of the staff. We will certainly be back and will recommend you to anyone and everyone!!! We can't stop snuggling our super clean pup!End note- I am shocked by some of the negative reviews. We had nothing but a positive experience and sadly many people write negative reviews over positive ones. The Dog Spa is warm and friendly and clearly dog lovers.
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December 2022 by Brian Heney
Ladies are very nice and accommodating. Our dogs love going there and always come home happy and looking and smelling good...
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February 2022 by Patricia Dumont
Had a very disappointing experience here. I made my appt a month and a half in advance so I could have the 1st appt. of the day and not have my puppy have to stay in crates for a long period. They assured me I would be out by 10am. My groomer did not walk in until 8:20am and promptly stated “why are you all staring at me???”. Because you are late. Then they tell me to pick her up at 1pm and I say that is unacceptable since they promised 10am when I made the appt. The groomer promptly told me that I was given wrong information by the receptionist and told me the best she could do is 11:30. I walked in at 11:25am and they tell me that I was told 12:30pm, not 11:30am. Are you kidding me? 100% untrue. So I stood in the lobby waiting for 40 minutes, all the while, I can hear my dog crying. Never again…..
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October 2021 by Jenn F.
I've been bringing my dog Sparky to Laurie for years and she does such an amazing job! Love the staff at the dog spa they do an AWESOME job with my dog! they are so popular that sometimes it is difficult to get an appointment but other than that I have no complaints!
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July 2021 by Phillip S.
Called two times in two weeks and left a voice message with no response. When I went in to make an appointment they couldn't give me one within 8 weeks. Besides not returning calls they are way understaffed. Owner must be bleeding the staff to pay for the Mercedes. Groomer , Danny has been great over the last 8 years but she is working for an Owner that could care less about long term clients. I will never go back.
