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March 2024 by Sarah C.
I cant recommend Four Leggers. I was unhappy with the groom; It was VERY expensive too. The owner was condescending when I tried to explain why I was unhappy. There was zero effort in trying to rectify the situation. My puppy chewed through his expensive harness at puppy training school for the second time. I was told it didn't happen at school. It 100% did happen at school. I would've taken full responsibility if it happened on my watch. I didn't appreciate their dishonesty. My puppy has NEVER chewed through his harness since being home with me. The customer service is AWFUL at Four leggers. I recommend going to DOGSPA in Beverly for grooming and Wags in Wenham for training. When a business doesn't try to rectify the situation or take responsibility. That is red flag for me.
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March 2024 by Eliza M.
We brought our puppy here for training instead of giving any training the person tried to sell us overpriced stuff and ignored where I brought up different concerns and didn't want to see how we interacted with our dog. I asked to speak to the owner and was told it would take an hour and they only reduced $15 and we still had to pay $115 to get told to buy our dog more stuff and not listen to our concerns very disappointed I would not recommend bringing your dog here for training at all.
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September 2023 by Nicole McEwen
I had a rough week, and the folks at Four Leggers were there for my pup every step of the way! She was new to the place and took some time adjusting, but staff were patient with her and made her feel loved until we could pick her up. I can already tell she is working on her manners with other pups and learning their body language. Excited for her to learn more from the fantastic place!
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September 2023 by Sarah C
I had a few awful experiences at Four Leggers. I was unhappy with the groom, It was VERY expensive too. The owner was condescending when I tried to explain why I was unhappy. There was zero effort in trying to rectify the situation.My puppy chewed through his harness at puppy training school for the second time. I was told it didn’t happen at school. It 100% did happen at school. I would’ve taken full responsibility if it happened on my watch. I didn’t appreciate their dishonesty. My puppy has NEVER chewed through his harness since being home with me full time. The customer service is AWFUL at Four leggers. I recommend going to DOGSPA in Beverly for grooming and Wags in Wenham for training.*I can understand that you want to protect your business from a negative review. I did attend 3 or 4 of the training classes, go ask your trainer. I had my puppy enrolled at Fit N Trim in Rowley on Thursdays also. I highly recommend!Your classes were changed from Saturday to Thursday at 4:00. I had already paid for the classes on Thursday with Fit N Trim. I was never told your training classes on Thursday were mandatory. I was thankful that you evaluated my puppy for $140.00 for 25 minutes. I was happy with the progress that he made at your training program. If I am paying $2,200.00 to have my puppy trained and watched, he should NEVER have chewed through his harness with you. Why would I be dishonest about this, I was happy with the program! All the trainers were great! I was unhappy with your dishonesty and your response to the situation. Your VERY long response sums up my experience at Four Leggers. You need someone else to handle your customer service and social media. This isn’t a good look for your business.***Please reference Kate Boyles review. We both had a similar issue with the owner being dishonest.
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August 2023 by Samantha Shepherd
Rich and the entire nursery team are the best! Our puppy Arlo went through all 3 levels of nursery and it’s made a huge difference. He’s learned so much and had such a great time, he never wanted to leave at the end of the day! He’s now attending daycare at Four Leggers for full days, he loves everyone who works there, and gets plenty of exercise and playtime with his friends. The girls up front are so helpful and kind every time we come in. Can’t say enough good things about the staff at Four Leggers, thank you all for caring about Arlo as much as we do!
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July 2023 by Stephanie Jurgiel
Four Leggers is the only place I trust to send my dog to daycare. We drive 30mins to get there but its worth it. He goes to daycare a couple times a week and cannot contain his excitement when I say "four leggers". We've tried other daycare locations over the years and he actually became fearful of them. I trust that my dogs happiness and excitement here means a 5/5 star review from him. He comes home happy and tired, which means I'm happy!We also use the grooming services with Gina and she's the absolute best. He is always de-matted, trimmed, fully dry and fluffy, and smells amazing. She takes her time and she's good at it!The front desk and daycare staff are always a pleasure to talk to - any questions or concerns are met with understanding and a positive resolution.
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June 2023 by Suzanne Smetana
Jenn and team are amazing! We have a very difficult dog and they are always kind and understanding. Highly recommend for training and boarding. They also have a wonderful shop filled to them brim with great products from our favorite brands.
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June 2023 by Sunshine DeFeo
Amazing! My puppy is loving them so far! And I love the daily report cards showing his progress and how his day went!
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May 2023 by Laura Simoes
My 3 month old puppy is in the nursery school and loves it! He has learned so much in just a week. All the dog owners I spoke with at drop off and pick up rave about the nursery school as well as the day care. I highly recommend them!
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April 2023 by Cassandra Denoncourt
If I could give 0 or negative stars, I would. My dog is groomed 4-5 times a year and he's 4 years old. He has been to 3 different groomers before with zero issues. Minutes after dropping him off for this first grooming appointment with Four Leggers, we were asked to pick him back up because they couldn't get him in the bath. Curious how 3 other groomers were able to at least 15 other times before, but they were not. Will not be returning. Don't waste your time.
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April 2023 by Tom Peterson
Puppy jump start program was great for our dog. She was 12 weeks old I believe when we started her.We boarded her awhile ago for a weekend. Jen (owner) explained that she was aggressive when Jen tried to get her from under some piece of furniture. She told us that our dog “needs to be medicated and she will most likely have high high anxiety during boarding.”We did not get ANY calls during the weekend about her “poor behaviour” if they had problems then I’d expect them to share instead of us asking if she enjoyed her stay then hearing that she was aggressive and allegedly biting.Now, we have NEVER seen this happen with our dog. Other daycares have told is she is so gentle and friendly with other dogs. Nor have we ourselves experienced this kind of aggression with our dog. The only time we saw this side was when our pup was terrified so much that we had to remove her from the situation.We later found out that four leggers had 13 dogs staying with Jen at her house. Our dog was under 15 pounds and she told us they were much bigger dogs.After learning this we can only assume our poor pup was absolutely terrified and no wonder she had shown aggressive behavior. It left us feeling uncomfortable boarding with four leggers again.Our dog is now training to be a therapy dog and passed her good canine citizen test.We are still upset at how boarding was handled and upset that we were not informed of any issues until we asked directly. We also understand that not every boarding place is right for every dog, however the fact that we were just told our pup would need medications for anxiety rather than discussing that other options might be better for her left a bad taste.We have boarded much more successfully with muddy creek.All this being said, please be aware of boarding here if you have a small pup like us!
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March 2023 by Kyle Holzinger
Worst grooming experience. I've never in my life been compelled to leave a review, positive or negative, until now. They didn't listen to a single thing I asked for, I came to pick my dog up and he was shaved down entirely head to toe. No excuse for ignoring a customers request. I understand grooming isn't an easy job, but this is like going to the salon asking for a trim and they give you a buzzcut. It's not acceptable. Not to mention this is BY FAR the most expensive groom I've ever paid for. Incredibly disappointed. Be warned- DO NOT take your dog there for a groom. I'm sure their daycare and training is great, but I will not be returning there ever again.
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February 2023 by Erin Beauregard
I adopted a rescued husky a few years ago and I use the services at Four Leggers frequently. I have her groomed every month to keep up on the shedding and the groomer does an amazing job! I also did the Reactive Rover class to work on her pulling and reacting to other dogs when we walk and it helped tremendously. I also use the dog walking service frequently and that’s great too, they take her for a nice long 1hour walk like I normally do. My dog is always happy when she sees the staff at Four Leggers. I highly recommend them, it’s a great business with awesome staff!
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February 2023 by Nancy Goldstein
Our puppy was enrolled at the very last minute. Mita spent a great deal of time explaining everything about the facility and puppy nursery school late on a Saturday afternoon just before closing. She was patient and professional and really gave us a great understanding of the program. Today was our puppy’s first day and the facility and staff were fantastic. The trainer met us at the end of day and explained everything she did through the day and the tasks she is working on. We are fortunate to have such a professional facility so close by!
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February 2023 by Jessica Ditty
This was our first time at Four Leggers. My shihpoo was fully groomed and looks amazing! I’m very pleased and will definitely be returning. My pup was done in less than 3 hours! Thank you!!!!
