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February 2024 by Bill Beach
Michaels turned my car around quickly and made it look as good the day I bought it! Between coordinating my rental, giving it a top-to-bottom cleaning and even giving me a box of cookies, they took care of everything and got my car back on the road. I highly recommend them!
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December 2023 by Patty T.
Michaels Auto Body is the BEST!!! The customer service is EXCELLENT.... My car looks INCREDIBLE ...... definitely the BEST AUTO Body in the North Shore!! Thank you very Much!!!! FIVE STARS!! Patty T.
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November 2023 by Ally Bamford
Used Michael’s through the Car EZ program with my insurance and they made everything so easy. Christina was fantastic and very helpful over a number of phone calls, she definitely went above and beyond to help me understand the insurance/rental situation after my hit and run. My car was repaired quickly, they detailed it inside and out, AND they gave me cookies? I’m a customer for life.
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October 2023 by Scott Mara
I was hit by another car while I was parked. Needless to say, his insurance company tried telling me my vehicle was totaled. I explained to Pat that I just got this car 3 months ago. They walked me through the process and my insurance handled the rest. From Kristina (front office) to the auto body guys, I have NEVER experienced profound professionalism, honesty and kindness. My car looked better than when I bought it, they detailed it and had it done 2 weeks AHEAD of schedule. My wife used them last summer for an incident she had and they were just as remarkable then as well. They are the epitome of customer service and perfection. By far the absolute best business experience I have ever had and I've had a few in my day. I just can't say enough about all of them at Mike's.Services: Painting
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September 2023 by Yvonne van Bodengraven
Our car was rear ended and the insurance company totaled the car. Mike's Auto Body was able to fix everything so that the car looks and drives like new! I'm very happy with the service I received and with the price. Thank you Mike's Auto Body!Service: Body & Trim
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August 2023 by Jane B.
Brought my car in for an estimate for a dent and scratches on the rear passenger door that was missing own fault so no insurance claims involved. Another body shop quoted me close to $2500, Pat's quote was $1000. Not only we're they fair and reasonable, but they did a fantastic job! I actually forgot which side was damaged! They cleaned and polished the outside and the inside was sparkling! Everyone we've encountered there has been very friendly and courteous. Strongly recommend this body shop!
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July 2023 by James Broadbent
Simply amazing experience w/these guys. Consultation, scheduling, drop off and and pick up went exactly as described. In addition they detailed my truck and quite frankly this might be the best it has ever looked ! I hope you don't need a body shop but if you do you can stop looking !!
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May 2023 by Steve Dombrowski
I’ve been going here for years,and I’ll never go anywhere else again! They’re all class acts their and they do amazing work,Pat and his son Steven are just great guys and there auto body shop is honestly second to none,definitely recommend them.
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December 2022 by Shana Coletti
This place is literally the hidden gem I never knew about! Some of The nicest and most helpful guys I have ever met! I had been in an accident and the car was salvageable but needed a lot of work. (Another body shop had even told me that it was too much for them and to call elsewhere). I was so glad the rental car company recommended Michael’s and I was thrilled when they called me back within an hour and said they would take it. I also was under the impression of would take at least a month just to get parts in but my car was completely fixed in 3 weeks!!! Matthew could sense the surprise and excitement in my voice. Not only did they do a great job on the body work, but detailed my car inside and out and gave my family cookies for the holidays. It looks as nice as when I picked it up from the dealership. Accidents are stressful and these guys were easy with their excellent customer service starting with my initial inquiry. Thank you!!Services: Painting
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December 2022 by Will S
They did amazing work on my car and gave me a tin of cookies when I went to pick it up!
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December 2022 by Shana L.
This place is literally the hidden gem I never knew about! Some of The nicest and most helpful guys I have ever met! I had been in an accident and the car was salvageable but needed a lot of work. (Another body shop had even told me that it was too much for them and to call elsewhere). I was so glad the rental car company recommended Michael's and I was thrilled when they called me back within an hour and said they would take it. I also was under the impression of would take at least a month just to get parts in but my car was completely fixed in 3 weeks!!! Matthew could sense the surprise and excitement in my voice. Not only did they do a great job on the body work, but detailed my car inside and out and gave my family cookies for the holidays. It looks as nice as when I picked it up from the dealership. Accidents are stressful and these guys were easy with their excellent customer service starting with my initial inquiry. Thank you!!
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November 2022 by Jennifer Benton
Michaels Autobody did an excellent job repairing the damage from a fender bender! Everyone I spoke with was helpful and knew exactly what my car needed. My car looks better than new and they got it back to me in half the time I expected!Service: Painting
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November 2022 by grad6997
Friendly, professional and reliable. They do good work and are very efficient. Highly recommended!Service: Body & Trim
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August 2022 by Rob Banks (corgimas)
Great people to work with on a repair. They gave it back in probably after fixing, and fighting with the insurance company, in a cleaner condition than when I purchased it. And they gave me a sewing kit too (although it was full of cookies, go figure). Next time we need body work we are going right to Michael's
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May 2022 by Steve Chen
Someone backed into my car so that I have to replace my bumper. My colleague recommended them.They're experienced and friendly. They handle the paperwork with the insurance company and the car rental company. I only have to drop off my vehicle and pick it up when it's done.They also washed my car and detailed the interior. Though I don't know how much the insurance company paid, they know how to run business that lasts a lifetime.My only complaint is that the car rental company put a hold on my credit card since they said the insurance didn't pay them. Funny thing is that the insurance company said they already approved. I don't know whose pants is on fire, but they took that off eventually. Maybe try a different rental company next time.Services: Painting
