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July 2023 by Kris Wilke
I recently opened up an account here "M", I'm not quite sure if I have the name correct....was most pleasant....took very little time...I specifically like this location for use of the coinsorter as I do coin roll hunting....staff here has been very friendly and helpful. A cheerful group! Here's a pic of Eliot meets squirrel :)
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March 2023 by Denise Portelance
Empty bank but yet takes about 15 minutes to get anything done here. Everything they do takes a long time and seems very complicated. 15 minutes to cash a check to myself drawn on my account at this bank.
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January 2023 by Ryan Winter
M&T bank lost my electronic lien release when I payed off my car loan. Now I can't title my car. I've been trying to retrieve a title for my carfor over 6 months now and I can't get the title without the lien release. I'm trying to sell the car but can't sell it without the title.M&T customer service hangs up on me repeatedly. this should be illegal
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December 2022 by Jeffrey Bird
Teller was very friendly and handled my transaction flawlessly. Some suit (manager?) was worthless, abrupt and dismissive when I asked about several problems accompanying the transfer from People’s. Proof that “a person rises to the level of their incompetence. Dodge Street location.
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December 2021 by shaun clocher
I went into the bank this morning to make a deposit the woman is new apparently she doesn't understand how to make a deposit she deposited my money in the wrong account now the bank's telling me I have 24 hours with no money! I expect this to change!After talking with the bank they literally can do nothing so expect to never do banking with them because they're so incompetent they can't even handle a basic function of depositing money into your correct account they give it to a stranger!
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July 2020 by Shawna Daigneau
Bad customer service here, was denied getting quarters here smh, have been coming here and getting them for a long time and now all the sudden was told i couldn't. Will definitely be taking my business elsewhere.
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February 2017 by Chris Sweeney
Can't explain how rude the employees have been. I don't bank there but my mom does. She IS 92 & I cring when I take her. They are so rude to her. I spent my career in customer service & would have been fired for how they treated her. When we leave she is very upset & I simple explain it is their problem not her. NEVER HAD THIS PROBLEM BEFORE THE BANK CHANED HANDS. Need to be taught a little respect. Don't underestimate elderly people.
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July 2016 by Donna Caron
lAlways pleasant, your people on Cabot rated 5 star for sure, I really enjoy going to that bank, never ever a problem, and that's hard to say in this world today. It's still like the old friendly way. Jim, Jessica, Mike, the girl that greets you etc all top not notch please do not change.
