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July 2024 by Laura Tawater
Excellent customer service!
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July 2024 by Anne Marie Bennett
I had a good experience with this Staples tech department. My laptop was showing a strange error message and the young man who helped me knew immediately what it was and how to fix it. Totally satisfied. He made the whole experience easy and was easy to talk to.
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July 2024 by S Kenna
My cashier was extremely helpful and knowledgeable about the Staples App and rewards.
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June 2024 by Robert Spector
Staples is nearby and nearly always has what I need.
On the other hand, they constantly ask you for feedback, even on trivial purchase, on those which you may not even have unpacked, or on durable goods on the durability of which you could not possibly yet comment.
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May 2024 by Thomas Sherwood
VERY SATISFIED WITH THE EFFICIENCY AND HELP I WAS GIVEN FROM YOUR CASHIER.
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May 2024 by Jack Costello
Frank and his team in the print shop are great they are very concerned about the customer satisfaction and work with you to create great product
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April 2024 by Stephen Barnes
Because some of the same merchandise is less expensive at other stores. i.e. Walmart, Target, Office Max.
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November 2023 by Doug Taylor
Great store, easy to ship stuff UPS at this location…. I like this store ….
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July 2023 by Thomas DuBois
Staff was very helpful
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November 2022 by Mary Schleckser
Do NOT go there for passport photos. The “child“ they had taking the photos was so under experienced. There were plenty of opportunities to get useable pictures of my kids. After 10 minutes we ended up with NO photos of my son and the WORST picture of my daughter. So bad I won’t use it. No one would even believe it was her. Again, if you have kids don’t go there. Honestly, I wouldn’t em get my photo done there
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September 2022 by Zelda B.
Great customer service in the Printing department. I've had several projects printed and it's 150% success. Thanks so much to your team!
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April 2022 by Jack D.
Kicked out for no reason at all I was at a desk drinking a lemonade looking at a chair I wanted then the manager came and kicked me out This staples is an L
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June 2021 by Mulysa M.
I hate leaving bad reviews but I really want to be fair. That said, the staff here is actually really good - very nice, informative and helpful. They've always been friendly and try their best to accommodate their customers. My biggest complaint that brings me here is that they RARELY ever have items in stock. Being a local business owner, we rely on Staples for many of our day-to-day needs. Most specifically, for printer ink and toner. I visit this location regularly and -no joke, no exaggeration - they *never* have toner or printer ink in stock. I understand that because of common machines and thus high volume purchases, stores do sell out. (We also don't have older machines where items might be phased out and kept in scarce stock.) I also understand that because of COVID supply and demand are really messed up and shipping everywhere is delayed. But EVERY TIME? Is it that the office supply gods hate me? Perhaps..... I used to work in retail and I understand high demand and the struggle to restock adequately. But every visit, there is barely -any- stock? I am always having to make the trek to their Danvers location to get what I need. Interestingly enough, the Danvers location is always adequately stocked. I really prefer investing in local businesses here in Beverly - even if they are large corporate entities - and I hope they can remedy this issue. Until then, I have to make yet another trek to Danvers (right now) and more than likely, will just resort to working with Amazon, since they deliver in a fairly timely manner and have the products available that we need. (Bezos is Satan, btw. :D) Always happy to amend a review if things change. Again - the staff here is great! The management has always been great. It's just this issue that's been a huge inconvenience for many of us. Thanks!
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April 2021 by Sarah R.
Get the golden spice oat cold brew oat latte or the matcha blended drink. They're both good. Better coffee than Starbucks.
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April 2021 by Saba S.
my fav coffee all times i love peeeeeeets and this branch the staff there so nice and professional , i always wait for specific lady to make my coffee i love her
