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January 2024 by salome gil
the worst customer service. every time i’ve given business to this specific starbucks has been an unpleasant experience. today who i presumed to be the manager there didn’t sell me my drink because according to him they don’t have strainers to strain the fruit out. you guys advertise yourselves as baristas but do not have a strainer? every other starbucks seems to have one so maybe you guys should step your game up. never going again!
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December 2023 by Deej
baristas don’t know what they’re
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September 2023 by Halley Ponce
The fat guy who works here is soooo rude. The Hispanic girl is soooo nice and always has a great attitude. He makes the worst drinks and always has an attitude. Charged me $1.00 for extra Carmel and barely gave me two pumps. And he said so rude “that’s what we always give” if I pay an extra dollar on a $9 drink I want extra caramel. No other Starbucks has done that or been so rude
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August 2023 by Scottie W.
I've never really been fond of this place since the reviews sort of tanked a couple of years ago. Ever since new management was put in place, production quality and staff management have improved tons! Drinks come out a lot cleaner and the partners (staff) seem to have improved on their drink making skills. The last time I came here in about 2020, the syrups tasted expired every time I ordered. That's when I stopped coming to this Starbucks. After making a trip back recently while visiting family, a staff member with short brown hair and braces greeted me with warmth and welcome. I don't think I've seen a staff member so happy to see a customer before. I think her name was Emily- she made my drink and made sure the environment was clean and neat for others. My drink came out exactly how I wanted it, too! It was really refreshing considering all my other experiences in the past. I'm glad management has improved. Emily is an amazing partner and for sure needs a raise.
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March 2023 by Karen 2.
this starbucks is very subpar. i wouldn't recommend stopping by here for a drink/snack. staff don't seem very enthusiastic. this starbucks is inside of a shaw's.
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March 2023 by J P
Drinks always wrong! (Strawberry Acai With water no lemonade) simple but ALWAYS wrong! ?♀️Worst Starbucks I've ever been to. Unfortunately, I don't think the employees are getting the right training.
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February 2023 by J Perry
Drinks always wrong! (Strawberry Acai With water no lemonade) simple but ALWAYS wrong! ?♀️Worst Starbucks I've ever been to. Unfortunately, I don't think the employees are getting the right training.
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November 2022 by Ike Eyes
Horrible, place never has any product, cold brew never seems to ever be there, something is always broken, seems more like the employee of shaws working it lies because he/she don't want to make anything harder than pouring a coffee, don't go here
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July 2022 by Ankita Suna
This Starbucks is unreliable. There's only one worker. If something runs out, the counter is unmanned for sometimes even 20-30 minutes. You're better off finding a different Starbucks. Hoping the main office creates a better working environment for their workers here and hiring more people instead of overworking their current workers.
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July 2022 by Austin Rowland
Only one worker and hasn't been trained to make a frappuccino.Also couldn't even get a correct lid for the cup after the second time, but i let that slide because it seemed like she was having a stressful day,
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June 2022 by Judy K.
I no long spend several times a week at Starbucks....as much as I love the coffee, the sugary drinks are just that full of sugar! Diabetes runs in my family, something I cannot chance...so I finally had to say bye bye! Hated to, but my life depends on it
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May 2022 by John M
Spent $6 on a frapp and it tasted like it’d come out of the refrigerator. Never had ah issue with Starbucks in the past
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March 2022 by Jennifer Stacey
Went to get the girls And we were told that they had no other strawberry agaves or Any of the iced coffees have hot coffee that's it no if it was because it was like an hour Any of the iced coffees have hot coffee that's it no if it was because it was like an hour Therefore they come more than a sufficient amount of time to still be serving they probably should have closed just hot coffee. Very bad experience it likely bothered her to come over and take our order. UGH!?♀️
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November 2021 by Darleen Morrobel
Burnt my breakfast sandwich
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October 2021 by Morgan L.
Don't go! Don't waste your money. I would give it zero stars if I could. I was asked what was in a chai tea and if espresso went in it. After I told him exactly what to put in it, he put regular milk instead of almond milk which is a huge NO. They need to be better trained. Waste of money! Very disappointed.