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March 2024 by Gary Marcos
Staff superb
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February 2024 by Todd Titus
Always helpful and genuinely excited to help me and my dog every time..
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February 2024 by T Vecere
This is a strange tale... I was attempting to park in the row closest to the store, backing in because I had a pup with me and that is the easiest way to get her out. I was reversing in when someone slipped into my spot behind me. I called to her that I was trying to park there as she walked away, and she told me to park somewhere else and walk, oh well. I double parked in front of the store and got the pup out, and walked right into the woman to stole my spot! It was Fran, an employee of the store - she had clocked in, I assume, and put on her name tag and was walking toward the door from the back. I could not help myself - I said "You work here??!! And you steal customer's parking spots and tell them to park further and walk?" Not to mention parking in spots in the front that are handy for people with children and dogs navigating a busy parking lot.Certainly not a welcoming experience, and Fran and the manager doubled down on the behavior, Fran defending that she was justified in taking the spot and that I should just park further, and the manager telling me she cannot control her employees' behavior in the parking lot. I was disappointed in the lack of customer focus and just common courtesy.
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December 2023 by Michael Kelly
They are always so nice when I go there with my dog.
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August 2023 by Molly BlackandWhite
Very clean and organized store. The people who work in the store are helpful and fun. I get my cat food and litter in one easy stop.
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June 2023 by Ruthy Hope
Generally I've had good experiences here in the past, but I've tried to make an appointment for dog training classes four times over the last few weeks without success. The manager keeps saying that they asked the trainer to call me but I never received a call. I keep calling but no call back. Finally I have been forced to make other arrangements at Petco in Peabody which is much further away. Get yourselves together Unleashed.
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April 2023 by Boston Gaming
I don’t understand how this store has these positive reviews? Oh I know why because the majority of the reviews are 3-4 years old! I went in to pick up some food for my pet the woman behind the counter was laying down on the back counter she treated me in a friendly manner but when I asked her if she could help me she said and I quote, your actually going to make me get up ! I was to say at the least shocked and when she found out that I wasn’t interested in purchasing anything she gave me an attitude and walked away from me. How anyone could shop here is beyond me there was packages , shelving, food bags boxes all over the floor seriously you can’t pick up anything I’m lucky I didn’t trip on anything and hurt myself the management should seriously look into this stores mess!!!
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April 2023 by Matthew Bongiorno
Disheveled is an understatement. On the bight side, the staff was friendly and helpful.
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March 2023 by Zelda B.
Nice version of Petco without the drive. Great selection and helpful staff.
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December 2022 by Leah R.
Quick and easy pickup of my online order and I very much appreciate the associate's help in loading 80lb kitty litter into my car!
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November 2022 by Ricky Best
I love these small versions of Petco it has everything you need
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October 2022 by Joan M
I get all by dog needs here. The customer service is great. Highly recommend.
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September 2022 by Casey Jones - Gajewski
Super friendly staff. Great dog treats.They have every dog toy you could want!
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August 2022 by Richard “Rich” Carew
This place is great. The staff are always so welcoming and helpful.
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July 2022 by karen gajewski
Super friendly staff. Great dog treats.They have every dog toy you could want!
