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October 2023 by Susan Goeller
Was waiting for a package. Called and Anthony P. (only asked for the first initisal of his last name) ansered the phone. Gave him the tracking number. He said he would call me back when he found it, he did, He looked it up and was able to tell me when it would come. All I can say his help was most appreicated,
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September 2023 by Karen Mcnamara
Twice in the last 2 weeks our packages were thrown on the ground in the weeds.
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April 2023 by M H T
Grumps
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March 2023 by Mariah Lobdell
Rob is a terrible supervisor. He can’t come with any solutions to everyday problems.
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August 2021 by colin walker
Not a post office
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December 2020 by Ddmffb
The WORST!!Packages delivered to wrong address, when I called the manager he said he would send out the guy who delivered it.The guy came and put them on my table in my yard!!!Called 2 more times and was told again the guy would come back. He NEVER came either time.Our regular mail lady is awsome, but the part- timers they are using could care less
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April 2020 by travis wepfer
the employee was very helpful by phone. I am with a business in another state. I called for help tracking a UPS package that was delivered to that location, ultimately destined for S. Hamilton. The person explained clearly that Beverly is a giant receiving hub for the area and that packages arrive there first. This may be good info to know of you live in the area. They deal with and disperse massive quantities of mail, and packages from UPS, Fedex and DHL, to surrounding post offices. With so many stops and trucks and hands between a sender and receiver, the risk for issues naturally increases. In this world of maximizing cost and efficiency, this is what we are gonna have to get used to, unfortunately. We want it NOW, for next to nothing. Logistics is a tough game.
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February 2020 by Emma Mcewen
I called to try and redirect a package I had marked with the incorrect apartment number on; the guy who answered ( after 2 rings and no automated pick up!) took my information, located the delivery person, re directed the package and called me back a couple of hours later to let me know!
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November 2019 by Kyriell Oldword
NO STAMPS are sold here. They will take your stamped outgoing mail though.
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March 2019 by Jesse Carpenter
This is now the second time within the past couple weeks that I have had packages “out for delivery†that suddenly don't arrive because they can't access my door. Nonsense. The walkway is shoveled. We are at the end of the route and clearly the mailman decides its been a long day and doesn't want to deliver our mail.
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June 2018 by John hughes
Multiple times they have claimed I wasn't there for a package delivery when I was home. This last time they must have saw me standing out front because they claimed "they could not gain access" to the delivery spot. It's 58 degrees with a slight over cast. No snow, no obstructions, just me standing in front of my door talking to my neighbor when I got the text saying they couldn't deliver. I called and asked for it to be brought back to me and I was told they couldn't and then was hung up on.
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June 2018 by Janet Gadsby
I knew I had a package out for delivery. It snowed last night, I get that. But my steps have been clear since 8 am and there is a notice from the sender that the carrier "tried to gain access" and could not deliver. I have been home all day.This doesn't make sense.
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January 2018 by Michelle Gilmore
I have the third item now in the last month that showed out for delivery, was scanned in Beverly and never got delivered. Two of the three items made it to the Beverly scan then were lost and seriously delayed. This is why the post office is struggling. Raising prices isn't going to help. How about being competitive as far as service and delivering on time. I have NEVER had a delay or non-delivery from Fed-x or UPS. Very annoyed and have every right to be! I have to update to say that the woman I have been emailing with resolved one of the issue and it was the shippers fault, not the post office. She was very helpful and professional so my rating has been upgraded.
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June 2017 by Wayne Curran
Great service
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June 2014 by James Lee
Not a public facility. Don't go there for regular postal services.
