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November 2024 by Deon Smith
Pharmacy technicians are absolutely horrible in this place. Line wait is 10-25 minutes long , just to not have your medication ready or not have them in stock at all. I’ve been going to cvs for years but not no more I’ll take
My business to Walgreens farewell cvs . And the deals are better at Walgreens anyways
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September 2024 by Merxcry
The women in white coat was very rude .i was there for first time on August 25 2024 to pick up my dad medicine. She can be nice to customer bcz i was nice though.she need to learn how to talk with customer.
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March 2024 by Wendy Seymour
Always brings a smile to my face when I see particular employees. The gentleman cashier is always pleasant. And a few of the pharmacy employees as well. I’m sorry I don’t know their names, but these women are helpful and when extremely busy
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March 2024 by ANGIE MARIE
Got a call back from the pharmacy and they were speaking as though I was an inconvenience. Worst pharmacy I have ever been to.
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December 2023 by David Cobb
Customer service is awful.Hire someone to answer the phone if you are too busy. Since that was the excuse
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November 2023 by Joe Jettagli
There should be an option for 0 stars. My new insurance needed to pre-approve (PA) an Rx that I've had filled for 4 yrs. Old Insurance was BCBS and so was "new" insurance. Just a slightly different plan name. I asked them to contact the MD and Blue Cross to arrange the PA. Their response is "Why would we do that?" to which I responded "Because you collect a co-pay from me and a claim payment from BCBS. Earn some of that money." After I called my MD and asked them to get PA from Blue Cross, they did just that and sent a refill request to this CVS and they sat on that for 2+ weeks until I called. The tw@t that answered my call told me that just because they receive another refill did not mean that insurance had pre-approved it. I asked her why nobody at CVS bothered to try to re-run the Rx that had been sitting on my profile to 2+ weeks and the tw@t hung up on me. Now I used to work at CVS and train their Rx reps so I know that they can easily re-run a declined refill and that they SHOULD re-run it each and every time the MD sends a new refill, because the assumption is that something has changed between the last 2 requests. It's taught on day 1 and repeated every day of training. Going in 3 hours to pick up my Rx and thank the lovely tw@t who hung up on me. Hope they sell toilet paper there.
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September 2023 by Bill W.
cvs 700 Boston Road- staff was good but store was dirty. Trash strewn about all over floor, especially near pharmacy!
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June 2023 by Scott Mooers
I have been with this pharmacy for about 3 months and I have never had a more smooth process. Efficient and friendly
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April 2023 by D K.
I stood in line for a prescription pickup- I asked to re price it with Good RX and was told it would take 15 minutes. Someone called my name when it was ready. I had to get in line again. A man cut in front to pay for his cough drops and the cashier took him even though I waited 2x and was next. I said I was next but the cashier took the bully and not me - every time I go to this pharmacy I experience problems. Could it be they discriminate against seniors and/or women.This is my last visit-they lost my business for good. I have many other experiences I can describe but why bother. They don't deserve any customers. My advice-go anywhere else if you can.
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January 2023 by Katrina Vazquez
CVS staff was lovely. The pharmacist though is by far one of the rudest people I have ever had to interact with. All I did was act surprised that The prescription wasn’t filled and then she completely snapped on me for no reason. Absolute worst customer service I have ever experienced. The other two women working with her seemed absolutely miserable as she berated them with her rudeness and indecency. The date is 12/1/22 and my interaction with her was at 8:15 am. So I can’t even say that she has spent the day or week being bothered by customers. I want to write what I really think she was being but because this is a public platform I’ll just say it not a nice word at all. CVS you should be somewhat embarrassed to have someone like this on your team. Again rude not just rude customers but also to her staff in front of her customers. A Absolute Disgusting human being.
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January 2023 by Jessica Leather
Horrible pharmacy and rude
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December 2022 by Bruins Four
Very poor customer service
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December 2022 by A R
The pharmacy needs to screen the individuals who work as techs, there is a pharmacy technician with the worst attitude I have ever encountered going to any pharmacy. Not everyone should work with the public...
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November 2022 by Angela Robarge
The pharmacy needs to screen the individuals who work as techs, there is a pharmacy technician with the worst attitude I have ever encountered going to any pharmacy. Not everyone should work with the public...
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November 2022 by Maggy Nakimuli
Went in with my coupon and bought something which I paid almost nothing for it.
