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March 2024 by Clara Caro
I have lived at 345 Harrison for a year now and absolutely love it! The amenities are great, especially the rooftop and the gym. Additionally, the management and maintenance staff are always available to help me with any questions or requests. Ailton has responded to each of my requests promptly and has always been able to solve any maintenance issues that we have!
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March 2024 by Shanna Pires
Everytime I submit a maintenance request, Ailton always comes through and fixes the problem quick. Very professional
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March 2024 by Deon Rose
I’ve been living here for 5 years going on 6 and I absolutely love living here! This location is so central to everything around Boston and everyone here is awesome. When I first moved in Danielle got me started and the leasing consultants Marcus Sara and Marley have been there every step of the way and very friendly. From the concierge Shamari and Vinny to the engineers John and Ailton everyone is awesome. I appreciate the environment here in every season. 5 stars big time !
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February 2024 by gabriela wood
345 Harrison is a great building to live in. The location, walkability, amenities, property management team and the units themselves are all incredible. Living in this community has been a positive experience and I am happy to recommend this building.
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February 2024 by Gonzalo Charro
Ailton was incredible helping me fix the bathroom. He was nice, attentive to details and super professional. We have been living at 345 for the past 6 months and we couldn’t be happier.
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February 2024 by Haley Sherif
The maintenance folks at UDR are wonderful. They identified the issue and quickly came up with a solution. I appreciated their positive attitude, quick work, and their attention to detail ensuring the new washer and dryer they installed was in tip top shape, the floor was clean, and there was no damage to the unit. Thank you!
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February 2024 by Alejandro De Zan
The maintenance service is outstanding, big thank you to Ailton who consistently goes above and beyond to assist!
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February 2024 by Samy Fallah
Ailton helps with the maintenance of the building and has been extremely kind. He is very professional in his work and extremely efficient!
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February 2024 by Jeff Goldstein
the best part of living at 345 is the staff. Front desk and maintenance are outstanding. Specifically, Ailton has addressed issues promptly, effectively and always with a smile. A real asset to the building!
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February 2024 by William Chen
+ great location, 7 min from airport and very close to downtown+ new building with amenities (concierge, gym, lounges).+ timely in-unit maintenance. Had a oven burner stop working, filed a ticket and after 2 days it was fixed; thanks Ailton!- expensive, but largely in that Boston is the 3rd priciest rental market in the country and slightly cheaper places offer a lot less
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December 2023 by Nicholas Fechner-Mills
I’ve lived in this building for 6 months now. Terrible smelling chemicals in common areas, door ripped off hinges in the public bathrooms, fire alarms sounding every night, $500 rent increases upon lease renewals, unnecessarily complex entry systems that front desk staff are unwilling to unlock. We got called while we were away threatening our lease because of noise, without verifying if it was actually us (let the record show it was not and they later admitted as such). “Luxury”, it is not. If you want to feel like a child in your own expensive apartment, this is the place.
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December 2023 by Kyle Bryan
Great spot in the South End. The units are modern and the gym has two floors along with a dog park and dog bath station conveniently in the building. Those are just a few things that make this place amazing. The maintenance is A+, Ailton responds to any of our maintenance requests in a speedy and timely fashion. Would definitely recommend if you’re looking for a place in a prime location in Boston.
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December 2023 by Victor S
Great place to live with great management like Sarah and Marley. The concierge and maintenance people are great too! Building is very clean. Apartments are spacious and location couldn’t be better.
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December 2023 by Fayek Howeedy
I’ve been living here for about 2 years and I love the building and staff. Marlee and Sara have been of great assistance, and the concierge team is awesome!
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October 2023 by Matthew Johnson
Overall... this was probably my worst rental experience I have had top to bottom.. Shady renewal/move-in costs, the building is poorly maintained relative to the cost (dog pee smells, cheap cleaning scents, elevators go out frequently, etc), tons of noise.. there are way better options in the area. Did not find the central office of onsite staff pleasant to work with.
