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January 2023 by Jennifer I.
I had side damage done to my car, I was referred to Billy and he took care of everything, coordinating with my insurance company, coordinating with rental car to get best deal. Explained to me the process, what needed to be done - he was always available when I had questioned and followed up with me as needed. Highly recommend A-Z Auto Center, excellent work and excellent customer service! Thanks Billy!
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January 2023 by Sam B.
My car recently started shaking on acceleration, I took it to another shop and they said it was my entire drivetrain and quoted me $3000.. so i brought it to A-Z for a second opinion. they told me the same day it was caused by loose tie rods, they replaced all four, did an alignment and had the car done the next day. $700 and it feels solid. will update if anything arises, these guys rock!
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January 2023 by Michael L.
Just picked up my car, which was repaired in the time and at the cost they promised. The job was excellent and the staff pleasant and competent.I recommend them highly.
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November 2022 by Beryl P.
These folks do magnificent work in a most timely manner. Their pricing is more than fair and they are extremely accommodating. I will return if I need anything done in the future.
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September 2022 by Jill E.
This place is great! Roi is upfront and honest about what you need (and don't ) He helps with any insurance issues. Work is great and always done in time. I have been there when my car had hail damage, a tree fell on it and once when I hit a pole in parking garage. The car looks brand new and even had a complimentary detail done! I can't recommend enough
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August 2022 by Jillian N.
Update- Picked my car up on July 19th after they fixed my fuse that blew. The issue I repeatedly asked them to check? Yeah, my car died less than a month later from that issue. They claim they checked it before and nothing was wrong. I saw the damaged plug myself and was skeptical that the battery fan would still be running but they assured me it was 3 weeks ago. My car died 40 miles out of town, with my 2 and 4 year old inside, during a heat advisory. I was stuck for 2 days waiting on calls back and a Triple A tow. My tow back into the shop was $160 and they refuse to help me with it. They want over $600 for the work on the fan, which is fine, I just wish I had known the first time I was in the shop begging them to check it. The extra $160 and 3 days and counting of no car? Not cool with me. I am taking my car elsewhere for the work. It's one thing to have to nag about an issue, to be told it's fine, then have it fully break weeks later...but not standing behind your word and refusing to help your customer with the towing bill? They got $450 out of me last time, but after I pay the $160 in towing another shop can make the $620 on the fan work. You're only as good as your word, and if you reassure your customer that this part on their car is fine then the car breaks down 3 weeks later, you've lost my trust.
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July 2022 by Joseph L.
I've been coming here for 15 years. Talk to the manager, Roy! He is great and he always takes the time to make things right. I brought in three of my cars over the years and they have always done a great job painting. And obviously, they're not perfect. Sometimes I get a paint job with a bit of overspray. But Roy always makes sure the customer is happy, so he'll have his detail team remove and buff out imperfections. You'll see in the photos that he's actually outside with a customer, personally restoring the headlights to new condition. Also the front desk lady, Alba, is wonderful. They also do a great job of negotiating with insurance companies and helping you get the most of your money. Very solid people and great auto body shop!
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July 2022 by Oneness O.
Roy and his team are among people who have real spirit of craftsmanship, 5 or 10 starts are not enough to show my respect, appreciation and gratitude. I got an accident and the left mirror fall off with wires still connecting , big scratch on door. The owner of garage near Newton highland pet hospital told me he could do that for $3000+, changing mirror and exterior part of the door. While Roy and his team did an amazing job with half of the cost, fixed the mirror back and polished the scratch , and made it like new. Roy and his team doesn't neglect small work, meanwhile they finished their job with an attitude of perfectionism, yet faster than you expected. Roy and his team is doing a business serving this community, they are the body shop people need and will go. Thank you Roy team! Best wishes to you !
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May 2022 by Jackie L.
Went on Wednesday to bring my car in for an oil change and tire rotation and they lost my car and said it wasn't there... I should have stopped while I was ahead because when I brought back in on Friday to redo the oil change appointment, they said my brakes needed replacing and it would be $600. Not sure if they saw me coming from a mile away and thought they could take advantage of me but no brakes are $600. But I got my oil changed and tires rotated for $115 and I don't think that's reasonable either. DON'T GO HERE!!
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April 2022 by Renee C.
Had some engine work done here - work was done well, and the estimate was fair. Only 3 stars because it took a week longer than expected and I was given no updates unless I called, and I was continously told it would be ready the day I called for 5 days straight.
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January 2022 by Alla F.
Fast service. Great job. No complaints. Roy was very helpful. The front desk girl was competent and polite. Definitely would recommend A-Z Auto Center to anyone. Alla Furman
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November 2021 by Claire S.
Great service and customer service. Roy knows his business inside and out. I highly recommend A-Z Auto Center. Claire
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September 2021 by Carly L.
I had an AMAZING experience here. Roy is a wonderful, trustworthy human being. Very down to earth compared to most car folks. I've had very bad experiences in the past with car people and I felt so safe here.
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June 2021 by Shelby M.
Got my messed up bumper and mirror fixed here If I could give Roy more than five stars I would. I cannot stress this enough if you need work done go here. Straightforward, amazing work, so prompt, literally the best of everything.
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December 2020 by Frederick Fox
My family have been loyal customers for over 20 years!
