Charles Street Supply is a standout neighborhood hardware store known for its friendly and knowledgeable staff who are always ready to help. Customers appreciate the team's patience and willingness to answer questions without making anyone feel rushed, even during busy times. The store is well-organized, clean, and stocked with a variety of quality brands at fair prices. Many reviews highlight the personal touch, including thoughtful gestures like offering free bottles of water on hot days and showcasing local products, such as a squash scoop made in-state. Visitors feel welcomed and valued, with several praising the exceptional assistance provided by staff members. The store's inviting atmosphere is enhanced by a friendly cat, making it a charming place to shop. Overall, Charles Street Supply is highly recommended for anyone in need of home repair supplies or just looking for a reliable local store. With a solid 4.7 rating, it is clear that this business truly cares about its customers and the community.
Downtown Boston, you need a hardware store this is the one..
October 2025
I love my neighborhood hardware store! The owners and staff are so kind and helpful. And Indie the kitty is a lovely lagniappe!
September 2025
We took a stroll through your store while visiting Boston from Texas! We own West End Hardware Co in Groves TX. The staff was super friendly and made us feel so welcome to browse! Plus thanks for the bottle of water!
