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February 2024 by Sanjib Chowdhury
This place is amazing. I read through the prior reviews and decided to take my car for paint work. They were courteous, gave a good price and work was completed within a short time with excellent quality.
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January 2024 by dEDa Deda
It's been weeks since the repair and I'm still missing a piece.Edit: Just wanted to add an update since there is a response. Not only have I had service, the service was recommended through my insurance company, Mapfre. I went back asking for the piece and was assured they'd get it shortly after the initial repair. No response since. No one is using their legal name on a google review.
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November 2023 by antonio nunez
Seth and David two professionals all my vehicles has been worked on by them including some of my family members and friends their work has always lived up to their reputation if you want excellent Quality work this is where you want to bring your vehicleServices: Painting
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September 2023 by Keron Ali
Best in the business.
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July 2023 by Andrea H.
We take all our company vehicles here. The service. Care and attention they give is top notch. Love speaking with Anette, even if it is for a crummy reason like my car needing fixing. :)
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July 2023 by Judith Maloney
I had such a good experience with ACME Body & Paint, from the moment I walked in the door--the service is personal and friendly, taking extra effort to do a perfect job with my car quickly and economically. I was visiting from out of town and happened to come here for help with my car--I couldn't have had a better outcome.Service: Body & Trim
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July 2023 by Danielle Bitterman
They did an amazing job on my car, are super friendly and communicative. Would definitely return!Services: Painting
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May 2023 by Marlene
This place was AMAZING!!! Fixed my car and went above and beyond for me!! Truly appreciate their services and hope many other people will come to them for repair and paint!! God bless you and your business!Services: Painting
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April 2023 by Tan Choon Yong
Annette is very friendl, helpful and knowledgable about the business. I'd trust them to fix my car all the time. They are also very good on updating you on the progress and when you can expect the car to be returned.
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March 2023 by Emre Gulturk
Can't say that I recommend. Took my Volvo for a minor damage on bumper and grill, they ended up taking 15 days to repair and billed insurance for over $7.5k for it. Communication is weak, car has a remote connection with a full event journal so I could see that more than one week after dropping off they didn't even touch the car yet, called them about it and after 5 minutes of course they start working on it.When it comes to payment, I received multiple calls for the balance I'll pay when I come in versus the zero calls I received during the rest of the process.In overall, if you have an option go elsewhere - they don't care about the customer much, looking for a big payday from the insurance
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February 2023 by Joanna A.
They were super quick honest and thorough when replacing my mirror, telling me not to bother with insurance because the repair was less than my deductible. Also they gave me an exterior wash!
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November 2022 by Ross Doty
Had a series of unfortunate experiences here that showed a complete lack of communication, customer service, care and attention to detail. Would not recommend using this body shop.I brought my car in for bodywork as tree branch had fallen on my car. This shop originally quoted 5-7 days for the work. I showed up 7 days later and was told that no parts had arrived and work hadn't started yet. I was frustrated that I had to show up to get this information and didn't get a call. I was told to come back in a week. I came back a week later and was told the parts STILL hadn't arrived. I told the shop I needed the car back and would bring it back when they received the parts. Magically, the parts arrived and I was told I could pick the car up that afternoon.When I picked the car up it was still dusty and trim pieces that were removed were not re-attatched but just left loose in place. Work took twice as long as quoted but still felt like a rush job.About a month later, I noticed water leaking into the car right where the work was done and a mold smell. I brought the car back to Acme and spoke to Steve who quickly looked at the car and said "I can't find where the leak is coming from, but these things happen, its not our fault". I brought it to another shop who identified a loose drain hose directly next to where the work was done by ACME- either disconnected by the original damage or by the work.I brought it back to ACME with this information and Steve again denied any responsibility. Refused to look at the car again, and refused to admit the possibility that the leak was caused by the original damage and not fixed by the shop, or caused by the work itself.My insurance finally has agreed that the water leak is associated with the damage and subsequent work, but not after I had to drive around with a moldy car for weeks.Cannot stress enough the lack of care, communication and customer service at this location. Please go elsewhereService: Body & Trim
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July 2022 by Karl Welday
Great experience with ACME. Annette at the front desk helped us coordinate our rental car reservation. The work was done ahead of schedule. 10 out of 10, would recommend.
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June 2022 by Jesse Wilmot
Best body shop in Boston !!! Top quality work. I recommend them to everybody. I’ve been a customer of theirs for the last 10 years.Services: Steering & suspension repair
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May 2022 by Tony Hofmann
Highly recommend ACME Body & Paint! After considering numerous other shops, we chose ACME. Steve did a great job walking us through the process and personally handling the estimate. The final price was actually less than the estimate--a nice bonus. We appreciated the transparency. Also, Annette was great communicating all administrative information and very timely in the information she provided. Much of this coordination was done from another state and I am glad we chose ACME!Service: Body & Trim
