Advance Auto Parts at 4185 Washington St in Roslindale is a convenient location for automotive aftermarket products and services. The store offers popular brands like FRAM, Carquest, and DieHard® batteries. Customers can enjoy free services such as battery testing, battery and wiper installations with purchase, engine code scanning, and testing of starters and alternators. The store also provides free battery and oil recycling. Signing up for the Speed Perks loyalty program can help customers save money on store items and gas at participating Shell stations. Customers have praised this location for its excellent service and helpful staff. One customer highlighted how the staff quickly fixed their Jeep's AC issues in just 15 minutes after weeks of trying to find help. The team was described as pleasant, helpful, and eager to assist in finding the right parts, making for a positive experience. However, some noted that the store can be busy, with long wait times, especially when only one person handles store and phone duties, and there is a need for bilingual staff. Despite this, many appreciate the store's efficiency and helpfulness, especially during urgent situations like replacing wipers before snow and rain. Overall, it’s seen as a solid place for auto parts, with a friendly environment and reliable service, though customers are advised to call ahead due to limited inventory compared to larger stores.
Out of all the advanced auto parts, and Auto maintenance stores in general, this has been the best one I've been to. Amazing service, and managed to finally fix my Jeeps AC problems in 15 munites! After looking for help with it for around 2 weeks, so 5 stars well deserved!
August 2023
Bilingual staff is needed. The service is very discreet and sometimes there is only one person answering the store and the phone and you have to wait a long time. Yesterday I counted 8 clients waiting to pay and I decided to leave
January 2023
They were there when I needed them. My schedule had been extremely straight out, was able to get wipers replaced quickly and gave them more business for getting me in a better posture with the pending snow and rain
