-
January 2024 by Luis Mejias
Awful experience in this store as a customer. I mention to the employee that I’d like to maybe try on a pair of shoes, his response: ‘are you citing anything today’After I said maybe, he belittled the shoe was looking for as “clearance” and proceeded to stand in the back typing on his phone the entire time I was in the store. Definitely does not want to make me want to spend big bucks on shoes here.
-
January 2024 by David Ireland
Saw their hours listed that they were open until 7pm. Double checked on their website and the Allen Edmond website said the same.Stopped in at 5pm and the doors were locked and the only guy inside was playing on his phone. Several other people tried to get in while we were there as well. Happened to pass by again at 5:45 and the lights were off.I guess they didn't want our business.
-
October 2023 by Basement Doc
Got Park Avenues here at the Boston store. Victor is the best- really enjoyable experience, great support and care. I look forward to this pair of shoes.
-
October 2023 by Cody McInnis
Excellent experience. I worked with Victor who was very patient and fielded all of my questions around getting the right dress boots to match my suit. I have wider feet so I wasn't sure I'd be able to find anything that would fit but I did and was in and out pretty quickly. Highly recommend stopping by to check out their stock.
-
October 2023 by Mark Siladi
Excellent customer service, very patient with my hard to size feet, thank you.
-
April 2023 by Leen Ayham
Exquisite work and excellent quality
-
December 2022 by nick l.
So very helpful. Johan (spelling?) was very kind to us and really helped me find a great Chelsea boot. Everyone there went above and beyond. I would definitely recommend swinging by.
-
May 2022 by Kirs Imsong
Informative and friendly staff! If you're on the fence on getting a pair of Park Avenues you should absolutely swing by!
-
May 2021 by Spencer Shao
Staff was knowledgeable and amazing. First time buying high-end shoes and couldn't have asked for a better experience.
-
April 2021 by Corey McIntire
Shout out to Yohan for the amazing service and great conversation. I really appreciate your advice and expertise! Can't wait to wear these shoes at my brother's wedding! Will definitely be back for my next pair of dress shoes ?
-
January 2021 by Bernard S.
I came in intending to return a pair of shoes I had ordered online and wasn't totally satisfied with. Victor was so helpful and approachable that I instead wound up trying on several pairs and making an exchange instead. He was not pushy at all but helpfully supplied options and took measurements. I am very happy with the shoes I wound up ordering and it was all thanks to his excellent service!
-
September 2020 by Emile C.
Victor is a top-notch guy. I was a pretty hopeless cause, having only bought a few pair of dress shoes in my life. Got a great pair of well-fitted Park Avenues for my upcoming wedding. Big thanks to Victor and the Allen Edmonds team.
-
August 2020 by Victoria H.
Boyfriend and i came here to get him some new work shoes. We were greeted and helped by Johann. He was super helpful, funny, and a total blast to talk to, definitely brightened our day during these tough times. It's always nice to interact with down-to-earth people on Newbury. We are sure to come back and recommend to our friends too. Thanks Johann!
-
February 2020 by Andrew C.
Newbury St. Allen Edmonds used to be a wonderful store. Now not so much. Refuses to get shoes in to try sizes that they don't have. Discontinues long-term favorite brands. Marks 8 1/2 size shoe size 7. Blames everything on the regional manager who by the way doesn't answer calls. For this I don't need the full retail experience. I'll find my shoes elsewhere.
-
January 2020 by Renzo Mancini
Victor was very friendly and knowledgable - quality shoes with a price to match.
