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October 2023 by Courtenay L
An elegant shopping experience in a beautiful shop! The jewelry here is so beautifully made and so sparkly, I was delighted to try things on and pick the perfect piece. Jana and the other store staff clearly love the product, are so helpful, and make your experience excellent. Run, don’t walk!!
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August 2023 by Yue K
Do not order items that are out of stock in store, order them online instead!!!! If you order them in store, if you don't like the item when it arrives, you won't be able to return them. But if you order them online, you still have the chance to return them for money. Their return policy is not customer-oriented.update:A week ago I contact the cutomer service online and the experience wasn't pleasant either. At that time they also told me that the area manager will contact me but never did. Won't consider to buy from this brand ever.
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May 2023 by Felipe Rojas
Dylan was great!Nice jewelry and check out their books!More pieces ??
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October 2021 by Yolanda Seerin
I have to tell all the negative reviews are truth.The manger and her team have attitude.Really unpleasant to shop in this store when all of them gossip about other clients and people.No one want to be involve with other problem and other mess .You have a problems with other stores at the mall and your clients . its because all of you negative people and looking how to hurt people.No wonder so many one star reviews.If I could I will give you zero star.
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August 2021 by Yuxin Liu
Jamie was a wonderful assistant while I was in store shopping. She tried with her whole heart to understand my preferences and aesthetics. It turned out I liked a lot of her recommendations. She’s professional and patient. I had a great time trying on different products and narrow down to my favorite ones. Overall I had a great experience in store because of her.
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June 2021 by Odelia Xing
One of my best in-store shopping experiences! Morgan and Jamie are so knowledgeable about the various APM lines of products and provide AMAZING recommendations. I came in to shop for a special event and the necklace/rings they've paired for my outfit received so many compliments. They really go the extra mile to make sure you are satisfied with your purchase. They make a spectacular team and here's why - They're both so friendly and down to earth; I never once felt like they were being pushy or salesy and I love them for that! Will definitely be coming back. Thank you!
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May 2021 by Jakob Moresa
My girlfriend purchased piece of jewelry from Morgan the store manger.The policy of the company is exchange .Morgan didn't want to exchange.She is untrusted women.We can sue .
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March 2021 by Shayna Shayna
I agree with Cassandra "worst customer service".So rude unbelievable.How do you run this businesses???You need to learn to behave, and. What's this customer service.Also you need to learn to respect your self and not. Yelling clients.
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March 2021 by Liha S
It used to be fun and pleasant to shop in this store .Asian salesladies used to work here with them beauty, polite and wonderful smile.Now have rude and aggressive salesladies.
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March 2021 by Casandra Shareif
Worst customer service.No refused, no exchange. With fake jewelry.
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November 2020 by Karen Jiangjingmei
????????
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July 2019 by Vicki Tang
Great service!
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June 2019 by Henry Nguyen
The store is absolutely stunning! The jewelry are made of high quality materials and I love the unique designs. The fact that there is a new collection every month makes this brand stand out from all other brands in the jewelry industry. The staff is so friendly, welcoming and the best part is no one is pushy with sales! The price points are fantastic too, nothing will break the bank! I highly recommend everyone to shop here, from everyday pieces to unique event driven pieces. There is something for everyone and if you're looking for a present for that special person, shop here first!
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June 2019 by Eleni Liotiris
The staff is so friendly and welcoming! The jewelry is very good quality and there's a collection that comes out every month. I definitely recommend this store for your everyday fashion jewelry!
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June 2019 by Sharon Kang
Cute store, definitely will visit again!