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December 2023 by William J Deville
While my wife was getting settled for her Harvard Fellowship accross town, I had time on my hands. If I could get waited on right away at this nice AT&T Seaport store, maybe I can be reluctantly convinced to upgrade my Samsung G10. Nakefa was a God-send, he was professional, yet sincere. Most importantly he knew how to convince me with his superb knowledge and expertise to make the upgrade that I had put off well over a year! And still retained my monthly wireless cost, just an outstanding experience.
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December 2023 by Anuj Gupta
Do not believe their quotes . They are fraudulent . They added extra costs from the quotes they gave us and flat out lied about discounts . This is terrible business practices and the FTC needs to be informed .
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November 2023 by Diane Horgan
Best service ever from an ATT store!Shout out to Louie Laalioui … gracious and knowledgeable young man help us save money and upgrade our phones and services.
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November 2023 by Joe Coady
Louie was extremely knowledgeable and very helpful.
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November 2023 by Hector A Gonzalez
Once you get here, ask for Louie! He was very welcoming and patient when I changed my phone number and hooked me up with a new phone. He even set everything up before I left. Definitely a 10/10 experience! Will be coming back.
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November 2023 by Nigel Hire
Louis is great. Seamless experience. Quick, knowledgeable.
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November 2023 by Zury Sanchez
I got to work with Louie at the AT&T Boston Seaport location. He was great and did an excellent job with helping me upgrade my phone. He helped me choose a plan that was best for me while being patient and answering all my questions!
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November 2023 by Asia Rossow
Andrew was so quick and helpful!!I would absolutely recommend this business and him to assist you specifically.
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November 2023 by james Curtin
This AT&T store has a great staff; ordered a new iPhone in record time
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August 2023 by Carolina Hernández
I have always had such a wonderful retail experience in this store. Aaron and his teams are so helpful and kind. I visited the store for the first time on July and Andrew, Aaron and another sales representative (who’s name I forgot, I’m sorry) helped me open an account; since then they have always been so obliging and friendly. They have answered every single one of my questions very attentively and benevolently. Truly and exceptionally retail experience.
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July 2023 by David Zhang
I just want to know, are there phone plans for international undergraduate students in store? Thank you
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April 2023 by Yasmine B
The store manager was so helpful and nice! I highly recommend the seaport location.
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January 2023 by Sean Rudolph
I came into this store on 01/19/23Excellent customer service its in a busy area of Boston, I was the only customer in the store at the time. The gentlemen who help me was knowledgeable of the products of AT&T. Most of all he was patient with a person who is technically inclined. He did not take advantage of that he was honest. He told me what I needed to do. I did and my new phone is working wellThank you very much for your help
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December 2022 by w明
andrew is a very friendly and gentle person with a good attitude towards customers. He did his best to meet customer needs. Thank you so much.
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September 2022 by Jamie Mitchell
Honestly the most pleasant experience I’ve ever had at a cell phone store. I’ve had Verizon, sprint and now AT&T and this was by far the best customer service I’ve ever received. We worked with Louie for quite some time to switch our service over to AT&T and he was professional, friendly and more than helpful through the entire experience. Louie and his manager, Aaron went above and beyond to make this switch as easy as possible for us.