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March 2024 by Leo Finnegan
Raul is the best. Very knowledgeable, personable and fair . I wish all business transactions could be as easy and efficient as his store is. It will be the only AT&T store I go to ever again
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January 2024 by Maria Quintana
Raul was great then I also got help from Victor who was also awesome . Nothing to do with the customer service, but I was hacked both times while at this location. I don’t know if it was the WiFi, but my phone was hacked including my social media accounts so just beware
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December 2023 by Mike Smith
Easily worst ATT branch in the entire city, sat there for an hour with little to no help. Tall white dude with blonde hair hid his nametag we so couldn’t get it, but he was insanely unprofessional. Sat on his phone the entire time and took multiple personal phone calls, I practically had to do his job for him. On top of that, he just threw our important documents to the side like it was nothing. They will try to scam and lie to you to get more money, we have had multiple issues in the past and now on will be moving away from them. If you are looking for a nightmare time with horrible customer service, definitely check out this branch. No point of ever wasting your time here.
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November 2023 by Ryan Leahy
Raul and his great colleague whose name I didn’t catch made for a very pleasant and efficient experience today. Can’t thank them enough for the assistance in purchasing a new phone.
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October 2023 by Jay Mullins
Victor was very kind and helpful! Store was busy but was very speedy and considerate!
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September 2023 by Felicia Harris
Victor helped me out with my iPhone. So helpful and he has great customer service skills. Please give him a raise. Love AT&T
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September 2023 by Gladys Willis
AT&T Rep. Victor at the Gallivan Blvd Dorchester, MA was professional and very helpful, transferringnumber to a new cellphone, he provided "Excellent Customer Service".
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August 2023 by J S
Victor is the best! He was polite, quick and got everything resolved. Thank you!!
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January 2023 by Adrian Hernandez
After two fruitless hours talking to someone at the AT&T phone center to correct and error they had made, I was looking for a new phone service. The store is near me so I thought I'd go and tell a live person how I felt. I was immediately attended to by Raul. He was unbelievable. In short order, I had made problem resolved and I walked out with three new phones. Raul was the consummate professional. I will NEVER call AT&T again, but will visit Raul with any issues I have. I am quite confident in recommending this store if you have any issues. Be sure you work with Raul, he is a revelation.
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October 2022 by Elizabeth Augustine
Raoul was nice and knowledgeable. I highly recommend him.
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October 2022 by Keiod S.
Best PLACE ever !!!!!!!!! Had to deal with a issue the 2 ladies Eva and Kei was awesome very patient and professional will definitely recommend them.
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September 2022 by MRP III
I worked with Raul at the Dorchester branch and I had a great experience. I came into the store to switch my phone plan and get the new IPhone. Not only was Raul knowledgeable and was able to answer all of my question but his positive attitude and high energy made buying the phone fun. His customer service and dedication is exceptional and He is a major asset to ATT
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September 2022 by Melissa Condry
Raul was wonderful and very attentive! It was an easy experience and we are thankful.
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September 2022 by chris Winston
I was very frustrated because of an issue that I've been dealing with for 4 hours on my own I wasn't in that place 15 minutes to I think the manager I forget his name he was an unbelievable gentleman unbelievable curtaunbelievable courtesy and exactly what he was doing that was my 1st time ever and I'm almost 60 years old lol OL lol in-and-out that fast and thorough with no problem from AT&T and I'm telling you I have a whole lot of bad things to say of what he came to you but I can't see it this day
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July 2022 by Marvin Mitchell
This place is very efficient. Raul is very kind and did a wonderful job of taking care of you.
