-
February 2024 by Sydney D'Argenio
Highly recommend this place! This morning I woke up and saw that my laptop had gotten wet from some water that spilled on my desk. The screen was not working and caps lock light was blinking, indicating water damage. I took it to Sam, expecting a costly repair. Fortunately it turned out to be a simple fix (somehow no hardware damage!), but nonetheless it did require him to open up the bottom and unplug something on the motherboard (I’m not tech savvy at all and would not have known how to do this) and run a test of the system to make sure the battery/other components were ok. Even though there weren’t any repairs needed, I greatly appreciated Sam’s help. I’m a student and was panicking at the thought of not having a working laptop. Very grateful to have it back up and running smoothly!
-
February 2024 by Alexander Kachi Nwagha
Quick, efficient and very friendly service
-
January 2024 by Andrew Barnett
Excellent and fast service!
-
December 2023 by Yeganeh Farsi
My experience was great. Sam is a nice person, so responsible and detail oriented in his work. If anyone asks my opinion, I recommend this center for technical issues.
-
December 2023 by Kevin Lee
Awesome experience. Sam is the best. I had a problem with my mechanical keyboard and called pretty much every computer repair in the area and nobody wanted or was able to fix it. I show up here and he was able to fix it in the same day, and it works perfectly fine.His expertise and knowledge of computers is great. I would come back for any repair needs.
-
November 2023 by Omkar Narkar
I repaired hinges of my laptop. And since then I am facing lit of issues with my device. Its fan started making heavy noice. Laptop started heating as soon as I open that.Bad Experience.?
-
September 2023 by Jay S
Wonderful service! Fixed a broken port that Apple store told me would cost $500 for $50 in 10 minutes or so. Highly recommend!
-
August 2023 by Andrea de Varda
I had been told in another shop that I had to throw my PC away. Went to BackBay computer, and in 20 min was fixed!! Thank you!!
-
August 2023 by Christine OConnell
This place is great! Convenient location for those of us who work in the back bay. The cost was exactly what they told me it would be and gave me an accurate time frame. Highly recommend!
-
June 2023 by jared williams
This place is great and efficient. Sam lets you know what the issue is and provides you with options when it comes to solutions. They are very quick with turn around times and when it comes to fixing the issue you have. I highly recommend Back Bay Computer!!!! A++
-
May 2023 by Deanna Daly
Super responsive, effective, and fair pricing! I got my keyboard fixed here and am very happy. Thanks!!
-
April 2023 by hardik sakaria
One of the most geniune guy out there when it comes to device repairing. He helped me fix my laptop fan at a good quote. Highly recommended
-
April 2023 by Fiona Cortland
Father and Son make an unbeatable team. Both are kind, helpful, generous and charge fairly. I wouldn't go anywhere else.
-
March 2023 by Butterism
Unfortunately, my trip was a waste of time. The hinge to my laptop broke, and as I work from home, I wanted something fast and to quality. While the conversation on the phone was pleasant and professional, my trip up to the location was not. On Wednesday, I called, explained my problem, and was told the cost. As I get out of work at 4:30 and this store closes at 5:30, I asked if would it be okay if I drop off my laptop around 4:30-5:00 to which I was told no problem. I left my job a little early today to ensure I would get there on time and arrived at 4:40, only to find the door lock with no one accepting calls. I called 3 times and waited in front of the store for nearly 30 minutes, to which an employee from the neighboring store to then tell me that "sometimes he leaves early on Fridays." This is very upsetting, as I called ahead to ensure my drop off time was okay and left work early to respect the store's closing time. Unfortunately, that sentiment was not repaid. Now, I am trying to find another laptop repair shop that can get my issue resolved. As mentioned before, I work from home, so I need my laptop repaired promptly. If I was told that the time wouldn't work, I would have simply looked elsewhere. The only silver lining is that when I asked if I can pay over the phone, I was told no. There are many great reviews regarding this store, and it is misfortunate that I cannot add to them.
-
February 2023 by Tripp Corbett
Had an international flight later in the day, and my laptop was having charging issues. Sam helped me fix them in time for my flight. Knowledgeable and fast.
