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May 2023 by Cherrelle Roberts
Why is customer service for online banking saying they can’t use my socials now date of birth to verify my account they also won’t update email and phone number stating I must be able to verify the prior ones. SMH
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April 2023 by Abner Gerome
.. professional and efficient customer service...
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February 2023 by lRuth A Hunter
There was no wait and the teller and the manager exercised due diligence and efficiency in issuing a very large check for escrow on a real estate purchase from my money market account. 6th
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August 2021 by Merlayna Fábe
Kevine is the best! He was very attentive to all of my financial needs.
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May 2021 by Ms. Fábe
Kevine is the best! He was very attentive to all of my financial needs.
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December 2020 by Vitaly Falkenstein
I needed a paperwork to be notarized and it needed to be corrected in order to get it notarized. KEVINE went out of his way to help me out. He took care of the paperwork notarized it. Exceptional service. Thank you Kevine and BoA!
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December 2019 by Yesenia Sanchez
COUNT YOUR MONEY!!! THIS BANK SHORTED ME MONEY AND DIDNT HELP WITH GETTING IT BACK!!!!!! AFTER BEING WITH THEM FOR 13 YEARS AND NEVER HAVING A PROBLEM BEFORE!!!!
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September 2019 by æŽåä¿Š
(Translated by Google) We need service not just ATMs on State Street.
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June 2019 by Peter Hindley
I wasn't able to use the ATM the card reader is definitely busted they need to fix it
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November 2018 by Mehmet Alp Gündüz
They are very helpful
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July 2018 by Mehmet Alp Gündüz
They are very helpful ðŸ‘
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June 2018 by Svetlana Sadigurski
What a difference when compared to the one on State Street. Amazing, prompt service. Very quick and easy.
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December 2017 by Ria S.
I'm not sure exactly why the brunette teller feels the need to be condescending and rude at every turn. She seems literally incapable of answering any question without being bitchy. I've seen her do this to other customers as well. Well, I don't play. This time I gave it right back to you. The next time you give me attitude I'm going straight to your Manager to make a complaint about you. Perhaps you are in the wrong job?
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July 2017 by Benjamin J.
There's plenty of room to disagree about whether BofA is a good deal. Some people may be better served by an online bank with no retail presence, with lower fees. I sort of wish that was me. But with all my electronic transfers linked to BofA, it's a pain to leave. And so where do you go if you need a reliable BofA branch that's not too busy, where a cashier has time to help or a manager is available without an appointment? This is the branch for you! I go out of my way to come here because I can get my problem solved on the first try and without an appointment. Means a lot. A sign says this branch is closing August 15. Probably BofA's computers said this branch doesn't do enough business to justify staying open. Maybe, by their calculation, but that's exactly what makes it so useful for customers. A disappointment to see them go.
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November 2016 by Jason Huang
Fast service.
