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February 2024 by Nizia Gomes
I’m very disappointed! Really bad service! The lady that was in customer service(speak Spanish) was very rude and disrespectful give me an attitude and didn’t help me at all!! Waste of my time
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February 2024 by Nikita Jordan
It an incovience that there's no bank in Codman Sq, Dudley and Roxbury closed on Saturday. It always one teller inside and when I asked if they're hiring the teller wasn't aware if they were. Clearly the Grove Hall branch needs help
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January 2024 by ali hasan
They are late. Stuff doesn't stay. If you have a lot of time then go here. Or avoid them
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November 2022 by queen boston
More branches should be available
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August 2022 by E.N D
Yall are always closed!!!!!
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May 2022 by J T.
I would never come to this location, the tellers all the way up to management are incompetent. They never have enough tellers the line is always to the door. They let people cut the line because they just feel like it. Fire all the GOOFY A** STAFF BOA and start over
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October 2021 by Luz Solano
Loved it!
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June 2021 by Libbah Israel
Very helpful answering my questions and my partner was there and she was able to focus on both of our questions I forget her name but I’m pretty sure she was the manager so we knew we are in good hands when it comes to information on certain types of accounts . Definitely pays attention to ages and what’s better for you to have account wise and explaining fees and savings plans.
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April 2021 by salvation burnette
There are nowhere near enough employees to handle the volume of customers. I felt so bad for the people working; they were doing the best they could in a stressful situation. Waited 35 minutes in line just to get change. The line was down the block when I got there and even longer when I left.
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November 2020 by Ken
Without a doubt the worst branch I’ve ever been to! The most incompetent staff ever! I’ve been a Bank of America customer for 20 years! Not anymore after visiting this branch!
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May 2020 by Winston Jarvis
Sat in line for over an hour for them to not help me and it wasn’t busy.
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May 2019 by yisell Montero
Excellent service
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May 2019 by Wanda Williams
I LOVE THIS LOCATION OF THE BANK RIGHT IN THE HEART OF DORCHESTER SERVING THEIR COMMUNITY NOT TO MENTION DUNKIN DONUTS AND STIOP & SHOP CVS THEY HALL EVERYTHING YOU NEED IN ONE MALL GOTTA LOVE BANK OF AMERICA
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January 2019 by Christy Charlot
Be prepared to wait 15-45 minutes in line (literally) and encounter ONE cashier... I only recommend coming here if you're not in a rush
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September 2018 by REDEAT HUNEGAW
DO NOT GO TO THIS BANK I REPEAT DO NOT GO TO THIS BANK*** IT HAS ONE OF THE MOST LAZIEST WORKERS EVER, THIS BROWN SKIN HISPANIC LADY WITH STRAIGHTENED LONG HAIR WAS LITERALLY ON FACEBOOK AND SNAPCHAT WHEN SHE WAS SUPPOSE TO BE HELPING US AND GAVE US 0 RESPECT. I DO NOT RECOMMEND GOING THERE
