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March 2024 by Sreshtha Nandy
I liked the flavour.Quite good service and cute little shop in Prudential center.
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January 2024 by Jim Michaud
A decent place for an ice cream break while shopping. Although with the Pru trending in the upscale direction, I'm not sure how long this location can hold on. Minor nitpick: they don't seem to have as many flavors as they used to. My favorite one is New York Super Fudge Chunk. They had it at their previous Pru location (a wonderful food court now occupied by Eataly).
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August 2023 by Carissa H.
Highly disappointed.. I along with a couple other people waited over 30 minutes for the employee to return. The others left.. when he did finally come back he was unapologetic and gave off a I rather be anywhere else vibe but here..
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August 2023 by CC
This location has poor service, freezer burn, & won’t honor their loyalty reward program.
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July 2023 by Ms. Sharra
I was given dairy ice cream when I asked for the vegan version. Ended up being sick all day.
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January 2023 by V.PADMA prasad
Yummy ice cream ?
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January 2023 by Cuong Nguyen
Great ice cream, with many choices to choose from. Even have 4 that are casein free.
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January 2023 by Garrett Jacobsmeier
The guy working 7:38 New Year’s Day was super helpful and nice
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August 2022 by Bob Cummins
I just walked by to get some ice cream… the guy was sitting down watching something on his phone. I think I surprised him when he looked up and saw me standing there….. I asked for Cherries Garcia…. He was still watching his phone…. I waited… he looked up and said ‘huh?!’ I said never mind and walked off as he was too busy for a customer ????
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June 2022 by Angelina Latimore
Went on Mother's Day for a nice treat, however, I believe I got short changed on my ice cream sundae. Wasn't filled to the top like I've seen in other photos (ads). Plus the server was kinda out of it. Seemed like she didn't want to be there. Was actually sitting on the back counter between customers.
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January 2022 by Jack Friedman
Don't like them at all
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January 2022 by Gabe Rez
Supper consistant with a great variety of flavors. Portions are well served. I've had Ben & Jerry's worldwide and never disappointed in flavors, service or quality. I encourage exploring their flavors and unique combinations.
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November 2021 by blairkk25
I had mint chocolate chunk ice cream here in November 2021. This Ben & Jerry's is located inside the Prudential Center mall near the entrance to the Boston Sheraton Hotel. The ice cream is always excellent.
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November 2021 by Maria R
Love it love it love it especially
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August 2021 by Issa Maalouf
Tasty icecream! Fast service!
