Bluemercury offers great customer service, with friendly and knowledgeable staff who are happy to help. They carry a variety of unique products and brands, although the in-store selection may vary from their website. The store has received praise for its helpful employees, including those who have provided excellent assistance with makeup applications and product recommendations. While some customers have noted that the store's selection may be limited in certain areas, overall, Bluemercury is a great destination for those looking for something special. The staff's courtesy, warmth, and expertise make for a positive shopping experience.